Hi-We thank you for our free “check-up”. What a great vendor visit from Drew Arnone-right on time, very informative, very pleasant, very thorough. Drew even helped us with a humidifier issue-which we really appreciated! I thank you too for servicing our somewhat outdated heater in our non profit’s office! Very happy to have crossed paths with all at Air Professionals-from sales staff (Sean) to office staff (Erin and Inez) to last year’s service staff (sorry I’ve forgotten their names)…and to a fellow dog lover, Drew-could not ask for better customer service and expertise!