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Relative Humidity & Airborne Viruses

Relative Humidity & Airborne Viruses

  • January 5, 2021

Winter is upon us and cold temperatures are forcing us to retreat inside for warmth. Unfortunately, as we increase the temperature on our thermostat, we also remove moisture from the indoor air, thus lowering our home’s relative humidity (RH). This lowered humidity does more than create comfort issues — it can also create health problems.

This dry indoor air can leave our skin and lips feeling chapped, cause bloody noses and sore throats, and result in an increase in static shocks. More importantly, dry indoor air increases the transmission rate of airborne viruses like the flu and COVID-19.

Dr. Stephanie Taylor, Infection Control Consultant at Harvard Medical School and member of the American Society of Heating, Refrigerating and Air-Conditioning Engineers (ASHRAE) Epidemic Task Force said, “Our natural defenses are quickly impaired at RH 20%, resulting in increased susceptibility to respiratory infections such as COVID-19.”

Keep Your Home’s Relative Humidity Between 30-60%

ASHRAE and the Centers for Disease Control and Prevention (CDC) recommend keeping your home’s relative humidity between 30-60%.

Dr. Walter Hugentobler, University of Zürich, adds, “Humidification gives people a simple means of actively combating seasonal respiratory infections, including the fearsome SARS-CoV-2 virus.”

Whole-Home Products

A whole-home humidifier can help reduce the transmission rate of airborne viruses by adding moisture back into your home’s air. Keeping the humidity in your home between 30-60% will help reduce the negative effects of dry indoor air like dry skin, chapped lips, and sore throats. It will also help protect your home’s furnishings that can crack in dry air. We have a number of different humidifiers to keep your home properly moisturized depending on the need. Each humidifier is manufactured and designed in the United States and comes with a 5-year warranty. In addition, you do not have to empty water trays as you would with a portable unit.

For the ultimate effective virus protection, we are able to combine humidity control with fresh air ventilation and air filtration to keep your home protected from airborne viruses. The suite of award-winning products helps dilute and remove contaminants from the air to help you breathe easy in your home. Additionally, the system can be customized depending on your area’s specific climate needs.

To find the right whole-home humidifier for your home, contact Air Professionals Heating & Air Conditioning today

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Heating

Indoor Quality

11 State Route 31 Flemington, NJ 08822

908-284-2422

© Air Professionals LLC [#this year :%Y]. All rights reserved.

JIMMY & FAWN KILGARRIFF
Another wonderful service visit! I was very impressed with Jeff taking the time to explain everything that he was doing. I love it when a technician gives detailed information to the homeowner about their system. I learned a few things. We are very happy with Air Professionals doing our system maintenance.
Response from the owner:JIMMY & FAWN, Thank you for the 5-star review and the kind words. We love the feedback and we're glad that you are happy with our services over the years! Your loyalty is greatly appreciated. - Air Professionals Team
Adam Fortgang
Ryan G. made a repair to my furnace this week. He was very friendly and professional and I was very pleased with the quality of the repair. Excellent technician.
Response from the owner:Adam, Thank you for your positive feedback regarding your experience with Air Professional! We are delighted that our team provided you with professional and thorough service and that our technician was excellent. We value punctuality and strive to arrive on time for every appointment, and we are glad to have met your expectations. Thank you for choosing Air Professional as your HVAC service provider, and we look forward to serving you again in the future! - Air Professionals Team
A R Diffley-Zipkin
Patricia Chwat
Kameron did an excellent job. Very friendly and informative about. the system.
Response from the owner:Patricia, Thank you for the 5-stars! We appreciate your business! - Air Professionals Team
David Tibbetts
After nearly 20 years with Air Professionals, I am continually pleased with their work. I feel they are fair, honest and friendly. Kameron Jett was all of these things as well just as I've come to expect. Great job, Kameron, and thank you!
andrew miller
Very professional in every way.
Response from the owner:Thanks for the 5 stars
Linda
Best people, best company Hands down. Thank you for excellent customer service on a Sunday when my AC broken down in 98 degree weather. Thanks especially to Antonio who came out, fixed the problem and was super nice, even in the very hot weather! Above and beyond, Air Professionals!
Antonia DaSilva
Colin and Jeffrey did an amazing job! Extremely professional and competent. Happily answered all my questions and made sure the house and the A/C system were in great shape before leaving. My husband and I have been using the Air Professionals for 12 years and have been very happy with their work!
Walt Ross
Thorough, professional, knowledgeable, helpful, quick and neat. I'm rarely satisfied with service. Today I was satisfied.
Response from the owner:Walt, Thank you for the 5-stars and kind words! We appreciate your business and glad Antonio was a great service to you. We are always here for you. - Air Professionals Team
Brent Lin
Anne Read
Air Professional staff always so pleasant, helpful, professional and polite. Thank you Kemp, for the replacement part today. Very professional and kind.
Response from the owner:Anne, Thank you for the 5-star review and the kind words. We're glad that you are happy with Kemp's service! - Air Professionals Team
Chad Farer
Great service, on time and always do a complete job. They also are great at answering all questions asked !!! Would direct anyone to this company to anyone who asks about this type of work !!
Detailed advice on the work completed too.
Response from the owner:Hi Chad, Thank you so much for taking the time to leave us this positive review! We are thrilled to hear that you are satisfied with our services and that our team was able to answer all of your questions. We strive to provide top-notch service to all of our customers, and we are grateful for your recommendation. Please do not hesitate to reach out if you need anything. Thank you again for your support! - The Air Professionals Team
Anthony Hatalla
Great job, very professial
Omar Fiallos
The air system service provided by Air Professionals was exceptional! The technician arrived on time, was highly knowledgeable, thoroughly inspected the entire system, from the sales person to the installers they explained everything clearly before performing any work. They addressed all our concerns, We were particularly impressed with their professionalism, courtesy, and clear communication throughout the process. We recommend 100% Air Professionals.
Joseph Platyan
Scott and his team are professionals and would recommend anyone in their servicing area to consider them a first choice for HVAC repair, maintenance, or replacement.
Response from the owner:Thank you for your glowing recommendation! Scott and the team pride themselves on delivering top-notch service, and it means a lot to hear you’d consider us a first choice. We’re always here for your HVAC repair, maintenance, or replacement needs!
Jim Weatherford
They are outstanding in every conceivable way. We lived in the area a while back and after moving back last year, we looked at a couple of other options. We quickly returned to Air Professionals and I'm so glad we did.

It starts with Sean, who is the sales guy. But he is so much more than that. He makes sure he understands your goals and uses his extensive experience to come up with solutions that solves for them. He provides several options that take into account budget, applicability, and unit brand preference. He gives you a very clear explanation of each option and provides a clear and accurate estimate. We had a problem with getting air to our entire upstairs and we landed on a ductless system which turned out to be a great solution. We also had a new gas furnace installed as we recently had a natural gas line run down our street (halleluiah!).

Now for the best part. If there is any sort of rebate (e.g., government, vendor, or utility company) he is aware of it and, when allowable, submits everything for you and if he can't, he provides all the paperwork along with clear verbal and written instructions on how to get them. Same goes for tax credits. Oh, and they register the units for you to ensure you get all the warranty benefits.

Now for the installation. They take care of getting all permits and coordinating all inspections, which is a huge deal. They ran a new gas line for us. We also needed an electrician to do some wiring and they subcontracted that out to a trusted provider. They did all this in a timely fashion and the installers (Brad for the gas line and Antonio, Alex, and Sam for the furnace install) were all exceptional.

To say I am pleased with the service and outcome is a vast understatement. I plan to use them for all my HVAC needs, whether it is new units or service in the future. Everyone, including the back office staff you get on the phone is knowledgeable and courteous.

Please use them. I promise you won't regret it.
Wil Vicente
Great experience from a professional and caring company, from sales to installation. I’ve been using Air Professionals for service for a few years now, and had to finally replace two furnaces and an air conditioner. Two separate teams came on consecutive days and both teams were equally excellent. Would highly recommend them for all of your heating and air conditioning needs.
Response from the owner:Wow, thank you so much for such a thoughtful and detailed review! We’re beyond thrilled to hear about your exceptional experience with our team, from Sean’s expert guidance to the meticulous work of Brad, Antonio, Alex, and Sam during the installation. Providing clear options, handling permits, and helping with rebates and warranties are all part of our commitment to making the process as seamless and stress-free as possible for our customers. We’re also glad the ductless system and new gas furnace have proven to be great solutions for your home. Your kind words about our team’s professionalism, knowledge, and care mean the world to us. We’re honored to have earned your trust and look forward to being your go-to for all your HVAC needs in the future. Thank you again for your recommendation—it truly means so much!
Elliot Stetson
Greg was the technician who did the Air Conditioner maintenance and went above and beyond the basics. He did an excellent job, meticulous and careful. Air Professionals put my existing unit in and have been excellent in their follow up service. No one regret.
Response from the owner:Elliot, Thank you for the 5 stars!! We appreciate your business since 2014. Sandy and the team at Air Professionals
Andy
Air Professionals diagnosed our air conditioning problem as low Freon and promptly added Freon to our system and the air conditioning problem was fixed.
Response from the owner:Thank you for sharing your experience! We're glad we could diagnose the issue and get your air conditioning system running smoothly again. If you ever need assistance in the future, don't hesitate to reach out. Stay cool!
Joe
Was very happy with Air Professionals. The tech arrived at the promised time and gave our system a thorough going over. I was also pleased that he took the time to answer questions we had about operating the system. The instructions from the manufacturer left a lot to be desired. We weren't using the system to it's max potential but he put us right. We were impressed.
Response from the owner:Thank you for your kind words! We're thrilled to hear that our technician provided a thorough inspection and helped you maximize your system's potential. Ensuring our customers feel informed and confident about their HVAC systems is a top priority for us. If you have any more questions or need assistance, we're always here to help!
Gabriela Gomes
Love the service and the person that came to do the service was super nice and knowledgeable.
Response from the owner:Thank you so much for the 5-star rating! We're delighted to see you had a great experience. If there's anything more we can do for you, please let us know!
Lance E
Excellent. Punctual and professional. Definitely will call again!
Response from the owner:Thank you for your feedback! We're so glad you had a positive experience with our punctual and professional service. We look forward to assisting you again in the future!
Robert Valane
Greg LeRose and Sean Ruffing did a great job trouble shooting our furnace. They accomodated our schedule, and both worked on it professionally to a satisfactory conclusion.
Response from the owner:Thank you for sharing your experience! We're delighted to hear that Greg and Sean provided excellent service and accommodated your schedule. Our team takes pride in delivering professional and thorough solutions. If you ever need assistance again, don’t hesitate to reach out!
John R. Zullo
Really know their products and offer options for consumer ( best, better, top of the line, and why).
Response from the owner:John, Thank you for the 5-stars! We appreciate your business! - Air Professionals Team
Steve C
Our attic furnace and A/C began to fail during the July heat wave. The replacement was prompt, smooth, and professionally handled from the estimate to completion. I highly recommend this very customer oriented company. One of the best service experiences I’ve had!
Response from the owner:Thank you so much for your kind words and recommendation! We understand how stressful it can be to have your HVAC system fail during a heat wave, and we’re glad we could provide a prompt and professional replacement. Ensuring our customers have a smooth and positive experience is always our goal. If you ever need anything in the future, we’re here to help!
Richard MCQuade
Fantastic service and very professional! Left me with a cool house!
Response from the owner:Thank you for the great feedback! We're glad to hear you're enjoying a cool and comfortable home. We appreciate your business!
Deborah Labbadia
I had a frozen unit and they came quickly and gave me the correct diagnosis. We were investigating a heat pump and Sean was awesome! He gave us such good information and explained the process. He spent a good hour looking at the system and writing a very detailed quote. Thank you so much guys! We will definitely be back!
Response from the owner:Thank you for your recommendation and for sharing your experience with Greg's service. We're glad he could respond promptly to your tenant's 'no AC' problem and quickly fix the issue while thoroughly checking everything else. Your appreciation of our professional service means a lot to us, and we look forward to assisting you and your tenants with any future HVAC needs. Thank you for choosing Air Professionals!
Ron Reed
Very good customer service. Phone calls always answered and
repairman showed up on time and was very helpful. Would not hesitate to recommend to anyone. Professionally done. Very satisfied.
Response from the owner:Thank you for the great review! We're glad to hear our team was helpful and punctual. We appreciate your recommendation!
Christopher Trend
Just had A/C repaired by Antonio C. Who did an excellent job, worked quickly and efficiently, was very knowledgeable and professional, and got the system working. He took time to explain everything clearly and inspected the whole system and made very reasonable recommendations, without pushing any unnecessary sales or service. Highly recommend him!
Response from the owner:Thank you for the glowing review! We’re thrilled to hear Antonio provided excellent service and clear explanations. We appreciate your recommendation and look forward to serving you again!
K Fields
Extremely timely and professional. Explained everything he was doing and the associated cost. Couldn’t be happier with the service.
Response from the owner:Thank you for your kind words! We're delighted to hear you had a great experience. We appreciate your business and look forward to serving you again!
John Kalinowski
Greg came out after regular hours Friday to diagnose and then repair our AC compressor. Luckily it was a simple repair and the part was on the truck. He has a pleasant demeanor and worked efficiently and quickly to get us up and running again. We always have a good experience with Air Profesionals and have been a customer of theirs for years. Highly recommend.
Response from the owner:Thank you for your continued trust in us! We're glad Greg could get your AC up and running quickly. We appreciate your recommendation and look forward to serving you for many more years!
Lauren Wright
Greg was very helpful with his service ! He took the time to explain things to me as well. I appreciate the prompt service that I received. Given the heat wave that we are experiencing I am most appreciative !
Response from the owner:Lauren, Thank you for the 5-star review. We're glad that you are happy with our service! - Air Professionals Team
valerie mendelson
Pricey but worth it , Greg is a very professional guy and knows his job
Response from the owner:Thank you for your feedback! We're glad to hear Greg provided professional service. We appreciate your business!
wayne rooks
Response from the owner:Thank you, Wayne! We appreciate your feedback and are glad you had a positive experience with us.
Richard Henry
Air Professionals installed my central AC system 13 years ago and they do my annual maintenance. They return phone calls, they are prompt, they are experts and very professional.... in short, they do a great job and I would highly recommend them for any AC/heating/HVAC needs!
Response from the owner:Richard, Thank you for sharing your experience and for the 5 stars! We appreciate the business. - Air Professionals Team
Antonius Bittmann
Great service at a reasonable price.
Response from the owner:Thank you! We're happy to hear you found our service both great and reasonably priced. We appreciate your support!
Jack Sharp
Sean Ruffing arranged for an expedited replacement of our failed A/C unit during last week's heat wave. Chris and Alex performed the installation quickly and professionally.
Response from the owner:Jack, Thank you for the 5-star review and the kind words. We're glad that you are happy with Greg's service! - Air Professionals Team
Paul Lorefice
Mechanic was very professional and courteous. Repair was made quickly.
Office was very courteous too.
Response from the owner:Thank you for your kind words! We're glad to hear our team was professional and courteous. We appreciate your feedback!
Shankar Iyer
My AC was not cooling well. Prompt and efficient scheduling process and the technician was very professional and very knowledgeable. Overall great experience!!!
Response from the owner:Thank you so much for your kind words! We're thrilled to hear that our scheduling process was efficient and that our technician provided you with a professional and knowledgeable service. We're glad your AC is cooling well now. If you need any further assistance, don't hesitate to reach out. Thanks for choosing Air Professionals Heating & Air Conditioning!
Seamus Dolan
Ryan was undoubtedly the best tech I’ve had at any property. He was incredibly thorough, explained everything in detail, and answered some questions I had about upgrading my system in the future.
Response from the owner:Thank you for your fantastic review! We're delighted to hear that Ryan provided you with such thorough and detailed service. It's great to know he was able to answer your questions about upgrading your system. We'll be sure to pass along your kind words to him. If you have any more questions or need further assistance, we're here to help. Thanks for choosing Air Professionals Heating & Air Conditioning!
Lorraine Capobianco
Response from the owner:Thank you so much for the 5-star rating! We're thrilled to know you had a great experience with us. If you ever need any assistance or have any questions, feel free to reach out. Thanks for choosing Air Professionals Heating & Air Conditioning!
Ed Saultz
We are very, very pleased we chose Air Professionals to install our central air conditioning. The representative, Sean, that came out was professional and explained thoroughly the equipment and the installation process. He also kept us informed every step of the way. Our system was installed in a very timely manner by a very professional and courteous crew. They cleaned up extremely well. The price was very competitive as well. All in all an excellent experience and we highly recommend Air Professionals!
Response from the owner:Ed, Thank you for taking the time to post a review and a 5 star one at that! We are very pleased to see that you were happy with our services. We will advise the team of your feedback. We look forward to serving you in the future! - Air Professionals Team
Kamal Singh
Being a first time home owner can be stressful, and finding a trusted professional to service my HVAC was tedious. I came across Air Professionals through a referral, I’m glad to say that all of my needs were handled within one phone call. They sent out 2 very skilled technicians within 24 hours to complete the maintenance service. I am quite impressed at how quickly the service was completed. I’ll always have Air Professionals on speed dial!
Response from the owner:Thank you for sharing your experience! We understand how stressful being a first-time homeowner can be, and we're glad we could make the process easier for you. It's wonderful to hear that our team was able to meet your needs promptly and efficiently. We're honored to be your go-to HVAC service provider. If you ever need anything, we're just a call away. Thanks for choosing Air Professionals Heating & Air Conditioning!
Natalie Sims
Everyone I met or spoke to went out of their way to be helpful as well as extremly courteous and a pleasure to deal with. I am very happy with my Carrier mini split air conditioner.
Response from the owner:Thank you for your kind words! We're thrilled to hear that our team was helpful, courteous, and a pleasure to deal with. It's great to know you're happy with your Carrier mini split air conditioner. If you need any further assistance, don't hesitate to reach out. Thanks for choosing Air Professionals Heating & Air Conditioning!
Fern DiMeglio
My first experience with Air Professionals began with Nick, whom scheduled the service visit and numerous calls. Eric was the first service person to diagnose the problem. Corinne then emailed me with updates. Greg was here today to install the new parts. The entire experience; from start to finish, was a pleasant experience with competence all of the time. Thanks so much
Response from the owner:Thank you for sharing your positive experience! We're delighted to hear that Nick, Eric, Corinne, and Greg all contributed to making your service visit smooth and pleasant. Our team is dedicated to providing competent and efficient service, and we're glad we could meet your expectations from start to finish. If you need any further assistance, please don't hesitate to reach out. Thanks for choosing Air Professionals Heating & Air Conditioning!
Jack N
Outstanding excellent annual service from Greg. Patiently answered all my questions and explained all he did
Response from the owner:Thank you for your wonderful review! We're thrilled to hear that Greg provided you with outstanding service and patiently answered all your questions. We appreciate your trust in our annual service. If you have any more questions or need further assistance, we're here to help. Thanks for choosing Air Professionals Heating & Air Conditioning!
Finola Lynch
Very pleased with the care that was taken in A/C maintenance...thank you Air Professionals.
Response from the owner:Finola, We appreciate the kind words and are glad we could provide you with a positive experience! - Air Professionals Team
Sue Chirichello
Came right away even though I was a new customer during a heat wave . Service was excellent and professional.
Response from the owner:Thank you for your kind review! We're glad we could provide you with excellent and professional service, especially during a heat wave. It's our pleasure to assist new customers promptly. If you need any further assistance, don't hesitate to reach out. Thanks for choosing Air Professionals Heating & Air Conditioning!
Ron Tonge
I am in complete agreement with the other people who have posted 5 star reviews of Air Professionals. I could not be more pleased with the support and service from this company. Going into a seasonal service call, I knew that one of the compressors was not cooling properly. The seasonal service call tech confirmed that there was an issue. Air Professionals proactively reached out to me schedule a more detailed review by a senior tech. That tech confirmed my thoughts that while it might have been possible to get the 16 year old system to limp along another year, it would not be advisable for many reasons. I contacted Tiffany in the office and ask her to schedule a call with a sales project manager to discuss a new AC system. Knowing that we had upcoming house guests, she was able to schedule that call for the same day, a Friday. Sean professionally explained my options and, once I decided, he was able to get an installation scheduled for the following Monday.
In an age where we all see less than stellar customer service, it is rare to see a business like Air Professionals where great customer service seems to permeate the entire business. Every single person with whom we interacted was friendly and professional in dealing with us. The responsiveness was tremendous. The explanations as to what was needed (including requesting that I trim back a couple of bushes to improve access) was thorough and complete. The workmanship was first class. The follow-up was outstanding. We highly recommend Air Professionals.
Response from the owner:Thank you so much for your detailed and thoughtful review! We're thrilled to hear that you had such a positive experience with our team, from the initial service call to the installation of your new AC system. It's wonderful to know that our staff, including Tiffany and Sean, provided you with friendly, professional, and responsive service. We strive to deliver exceptional customer care and high-quality workmanship, and we're glad we could meet your expectations. Your recommendation means a lot to us. If you need any further assistance, we're always here to help. Thanks for choosing Air Professionals Heating & Air Conditioning!

JIMMY & FAWN KILGARRIFF
Another wonderful service visit! I was very impressed with Jeff taking the time to explain everything that he was doing. I love it when a technician gives detailed information to the homeowner about their system. I learned a few things. We are very happy with Air Professionals doing our system maintenance.
Response from the owner:JIMMY & FAWN, Thank you for the 5-star review and the kind words. We love the feedback and we're glad that you are happy with our services over the years! Your loyalty is greatly appreciated. - Air Professionals Team
Adam Fortgang
Ryan G. made a repair to my furnace this week. He was very friendly and professional and I was very pleased with the quality of the repair. Excellent technician.
Response from the owner:Adam, Thank you for your positive feedback regarding your experience with Air Professional! We are delighted that our team provided you with professional and thorough service and that our technician was excellent. We value punctuality and strive to arrive on time for every appointment, and we are glad to have met your expectations. Thank you for choosing Air Professional as your HVAC service provider, and we look forward to serving you again in the future! - Air Professionals Team
A R Diffley-Zipkin
Patricia Chwat
Kameron did an excellent job. Very friendly and informative about. the system.
Response from the owner:Patricia, Thank you for the 5-stars! We appreciate your business! - Air Professionals Team
David Tibbetts
After nearly 20 years with Air Professionals, I am continually pleased with their work. I feel they are fair, honest and friendly. Kameron Jett was all of these things as well just as I've come to expect. Great job, Kameron, and thank you!
andrew miller
Very professional in every way.
Response from the owner:Thanks for the 5 stars
Linda
Best people, best company Hands down. Thank you for excellent customer service on a Sunday when my AC broken down in 98 degree weather. Thanks especially to Antonio who came out, fixed the problem and was super nice, even in the very hot weather! Above and beyond, Air Professionals!
Antonia DaSilva
Colin and Jeffrey did an amazing job! Extremely professional and competent. Happily answered all my questions and made sure the house and the A/C system were in great shape before leaving. My husband and I have been using the Air Professionals for 12 years and have been very happy with their work!
Walt Ross
Thorough, professional, knowledgeable, helpful, quick and neat. I'm rarely satisfied with service. Today I was satisfied.
Response from the owner:Walt, Thank you for the 5-stars and kind words! We appreciate your business and glad Antonio was a great service to you. We are always here for you. - Air Professionals Team
Brent Lin
Anne Read
Air Professional staff always so pleasant, helpful, professional and polite. Thank you Kemp, for the replacement part today. Very professional and kind.
Response from the owner:Anne, Thank you for the 5-star review and the kind words. We're glad that you are happy with Kemp's service! - Air Professionals Team
Chad Farer
Great service, on time and always do a complete job. They also are great at answering all questions asked !!! Would direct anyone to this company to anyone who asks about this type of work !!
Detailed advice on the work completed too.
Response from the owner:Hi Chad, Thank you so much for taking the time to leave us this positive review! We are thrilled to hear that you are satisfied with our services and that our team was able to answer all of your questions. We strive to provide top-notch service to all of our customers, and we are grateful for your recommendation. Please do not hesitate to reach out if you need anything. Thank you again for your support! - The Air Professionals Team
Anthony Hatalla
Great job, very professial
Omar Fiallos
The air system service provided by Air Professionals was exceptional! The technician arrived on time, was highly knowledgeable, thoroughly inspected the entire system, from the sales person to the installers they explained everything clearly before performing any work. They addressed all our concerns, We were particularly impressed with their professionalism, courtesy, and clear communication throughout the process. We recommend 100% Air Professionals.
Joseph Platyan
Scott and his team are professionals and would recommend anyone in their servicing area to consider them a first choice for HVAC repair, maintenance, or replacement.
Response from the owner:Thank you for your glowing recommendation! Scott and the team pride themselves on delivering top-notch service, and it means a lot to hear you’d consider us a first choice. We’re always here for your HVAC repair, maintenance, or replacement needs!
Jim Weatherford
They are outstanding in every conceivable way. We lived in the area a while back and after moving back last year, we looked at a couple of other options. We quickly returned to Air Professionals and I'm so glad we did.

It starts with Sean, who is the sales guy. But he is so much more than that. He makes sure he understands your goals and uses his extensive experience to come up with solutions that solves for them. He provides several options that take into account budget, applicability, and unit brand preference. He gives you a very clear explanation of each option and provides a clear and accurate estimate. We had a problem with getting air to our entire upstairs and we landed on a ductless system which turned out to be a great solution. We also had a new gas furnace installed as we recently had a natural gas line run down our street (halleluiah!).

Now for the best part. If there is any sort of rebate (e.g., government, vendor, or utility company) he is aware of it and, when allowable, submits everything for you and if he can't, he provides all the paperwork along with clear verbal and written instructions on how to get them. Same goes for tax credits. Oh, and they register the units for you to ensure you get all the warranty benefits.

Now for the installation. They take care of getting all permits and coordinating all inspections, which is a huge deal. They ran a new gas line for us. We also needed an electrician to do some wiring and they subcontracted that out to a trusted provider. They did all this in a timely fashion and the installers (Brad for the gas line and Antonio, Alex, and Sam for the furnace install) were all exceptional.

To say I am pleased with the service and outcome is a vast understatement. I plan to use them for all my HVAC needs, whether it is new units or service in the future. Everyone, including the back office staff you get on the phone is knowledgeable and courteous.

Please use them. I promise you won't regret it.
Wil Vicente
Great experience from a professional and caring company, from sales to installation. I’ve been using Air Professionals for service for a few years now, and had to finally replace two furnaces and an air conditioner. Two separate teams came on consecutive days and both teams were equally excellent. Would highly recommend them for all of your heating and air conditioning needs.
Response from the owner:Wow, thank you so much for such a thoughtful and detailed review! We’re beyond thrilled to hear about your exceptional experience with our team, from Sean’s expert guidance to the meticulous work of Brad, Antonio, Alex, and Sam during the installation. Providing clear options, handling permits, and helping with rebates and warranties are all part of our commitment to making the process as seamless and stress-free as possible for our customers. We’re also glad the ductless system and new gas furnace have proven to be great solutions for your home. Your kind words about our team’s professionalism, knowledge, and care mean the world to us. We’re honored to have earned your trust and look forward to being your go-to for all your HVAC needs in the future. Thank you again for your recommendation—it truly means so much!
Elliot Stetson
Greg was the technician who did the Air Conditioner maintenance and went above and beyond the basics. He did an excellent job, meticulous and careful. Air Professionals put my existing unit in and have been excellent in their follow up service. No one regret.
Response from the owner:Elliot, Thank you for the 5 stars!! We appreciate your business since 2014. Sandy and the team at Air Professionals
Andy
Air Professionals diagnosed our air conditioning problem as low Freon and promptly added Freon to our system and the air conditioning problem was fixed.
Response from the owner:Thank you for sharing your experience! We're glad we could diagnose the issue and get your air conditioning system running smoothly again. If you ever need assistance in the future, don't hesitate to reach out. Stay cool!
Joe
Was very happy with Air Professionals. The tech arrived at the promised time and gave our system a thorough going over. I was also pleased that he took the time to answer questions we had about operating the system. The instructions from the manufacturer left a lot to be desired. We weren't using the system to it's max potential but he put us right. We were impressed.
Response from the owner:Thank you for your kind words! We're thrilled to hear that our technician provided a thorough inspection and helped you maximize your system's potential. Ensuring our customers feel informed and confident about their HVAC systems is a top priority for us. If you have any more questions or need assistance, we're always here to help!
Gabriela Gomes
Love the service and the person that came to do the service was super nice and knowledgeable.
Response from the owner:Thank you so much for the 5-star rating! We're delighted to see you had a great experience. If there's anything more we can do for you, please let us know!
Lance E
Excellent. Punctual and professional. Definitely will call again!
Response from the owner:Thank you for your feedback! We're so glad you had a positive experience with our punctual and professional service. We look forward to assisting you again in the future!
Robert Valane
Greg LeRose and Sean Ruffing did a great job trouble shooting our furnace. They accomodated our schedule, and both worked on it professionally to a satisfactory conclusion.
Response from the owner:Thank you for sharing your experience! We're delighted to hear that Greg and Sean provided excellent service and accommodated your schedule. Our team takes pride in delivering professional and thorough solutions. If you ever need assistance again, don’t hesitate to reach out!
John R. Zullo
Really know their products and offer options for consumer ( best, better, top of the line, and why).
Response from the owner:John, Thank you for the 5-stars! We appreciate your business! - Air Professionals Team
Steve C
Our attic furnace and A/C began to fail during the July heat wave. The replacement was prompt, smooth, and professionally handled from the estimate to completion. I highly recommend this very customer oriented company. One of the best service experiences I’ve had!
Response from the owner:Thank you so much for your kind words and recommendation! We understand how stressful it can be to have your HVAC system fail during a heat wave, and we’re glad we could provide a prompt and professional replacement. Ensuring our customers have a smooth and positive experience is always our goal. If you ever need anything in the future, we’re here to help!
Richard MCQuade
Fantastic service and very professional! Left me with a cool house!
Response from the owner:Thank you for the great feedback! We're glad to hear you're enjoying a cool and comfortable home. We appreciate your business!
Deborah Labbadia
I had a frozen unit and they came quickly and gave me the correct diagnosis. We were investigating a heat pump and Sean was awesome! He gave us such good information and explained the process. He spent a good hour looking at the system and writing a very detailed quote. Thank you so much guys! We will definitely be back!
Response from the owner:Thank you for your recommendation and for sharing your experience with Greg's service. We're glad he could respond promptly to your tenant's 'no AC' problem and quickly fix the issue while thoroughly checking everything else. Your appreciation of our professional service means a lot to us, and we look forward to assisting you and your tenants with any future HVAC needs. Thank you for choosing Air Professionals!
Ron Reed
Very good customer service. Phone calls always answered and
repairman showed up on time and was very helpful. Would not hesitate to recommend to anyone. Professionally done. Very satisfied.
Response from the owner:Thank you for the great review! We're glad to hear our team was helpful and punctual. We appreciate your recommendation!
Christopher Trend
Just had A/C repaired by Antonio C. Who did an excellent job, worked quickly and efficiently, was very knowledgeable and professional, and got the system working. He took time to explain everything clearly and inspected the whole system and made very reasonable recommendations, without pushing any unnecessary sales or service. Highly recommend him!
Response from the owner:Thank you for the glowing review! We’re thrilled to hear Antonio provided excellent service and clear explanations. We appreciate your recommendation and look forward to serving you again!
K Fields
Extremely timely and professional. Explained everything he was doing and the associated cost. Couldn’t be happier with the service.
Response from the owner:Thank you for your kind words! We're delighted to hear you had a great experience. We appreciate your business and look forward to serving you again!
John Kalinowski
Greg came out after regular hours Friday to diagnose and then repair our AC compressor. Luckily it was a simple repair and the part was on the truck. He has a pleasant demeanor and worked efficiently and quickly to get us up and running again. We always have a good experience with Air Profesionals and have been a customer of theirs for years. Highly recommend.
Response from the owner:Thank you for your continued trust in us! We're glad Greg could get your AC up and running quickly. We appreciate your recommendation and look forward to serving you for many more years!
Lauren Wright
Greg was very helpful with his service ! He took the time to explain things to me as well. I appreciate the prompt service that I received. Given the heat wave that we are experiencing I am most appreciative !
Response from the owner:Lauren, Thank you for the 5-star review. We're glad that you are happy with our service! - Air Professionals Team
valerie mendelson
Pricey but worth it , Greg is a very professional guy and knows his job
Response from the owner:Thank you for your feedback! We're glad to hear Greg provided professional service. We appreciate your business!
wayne rooks
Response from the owner:Thank you, Wayne! We appreciate your feedback and are glad you had a positive experience with us.
Richard Henry
Air Professionals installed my central AC system 13 years ago and they do my annual maintenance. They return phone calls, they are prompt, they are experts and very professional.... in short, they do a great job and I would highly recommend them for any AC/heating/HVAC needs!
Response from the owner:Richard, Thank you for sharing your experience and for the 5 stars! We appreciate the business. - Air Professionals Team
Antonius Bittmann
Great service at a reasonable price.
Response from the owner:Thank you! We're happy to hear you found our service both great and reasonably priced. We appreciate your support!
Jack Sharp
Sean Ruffing arranged for an expedited replacement of our failed A/C unit during last week's heat wave. Chris and Alex performed the installation quickly and professionally.
Response from the owner:Jack, Thank you for the 5-star review and the kind words. We're glad that you are happy with Greg's service! - Air Professionals Team
Paul Lorefice
Mechanic was very professional and courteous. Repair was made quickly.
Office was very courteous too.
Response from the owner:Thank you for your kind words! We're glad to hear our team was professional and courteous. We appreciate your feedback!
Shankar Iyer
My AC was not cooling well. Prompt and efficient scheduling process and the technician was very professional and very knowledgeable. Overall great experience!!!
Response from the owner:Thank you so much for your kind words! We're thrilled to hear that our scheduling process was efficient and that our technician provided you with a professional and knowledgeable service. We're glad your AC is cooling well now. If you need any further assistance, don't hesitate to reach out. Thanks for choosing Air Professionals Heating & Air Conditioning!
Seamus Dolan
Ryan was undoubtedly the best tech I’ve had at any property. He was incredibly thorough, explained everything in detail, and answered some questions I had about upgrading my system in the future.
Response from the owner:Thank you for your fantastic review! We're delighted to hear that Ryan provided you with such thorough and detailed service. It's great to know he was able to answer your questions about upgrading your system. We'll be sure to pass along your kind words to him. If you have any more questions or need further assistance, we're here to help. Thanks for choosing Air Professionals Heating & Air Conditioning!
Lorraine Capobianco
Response from the owner:Thank you so much for the 5-star rating! We're thrilled to know you had a great experience with us. If you ever need any assistance or have any questions, feel free to reach out. Thanks for choosing Air Professionals Heating & Air Conditioning!
Ed Saultz
We are very, very pleased we chose Air Professionals to install our central air conditioning. The representative, Sean, that came out was professional and explained thoroughly the equipment and the installation process. He also kept us informed every step of the way. Our system was installed in a very timely manner by a very professional and courteous crew. They cleaned up extremely well. The price was very competitive as well. All in all an excellent experience and we highly recommend Air Professionals!
Response from the owner:Ed, Thank you for taking the time to post a review and a 5 star one at that! We are very pleased to see that you were happy with our services. We will advise the team of your feedback. We look forward to serving you in the future! - Air Professionals Team
Kamal Singh
Being a first time home owner can be stressful, and finding a trusted professional to service my HVAC was tedious. I came across Air Professionals through a referral, I’m glad to say that all of my needs were handled within one phone call. They sent out 2 very skilled technicians within 24 hours to complete the maintenance service. I am quite impressed at how quickly the service was completed. I’ll always have Air Professionals on speed dial!
Response from the owner:Thank you for sharing your experience! We understand how stressful being a first-time homeowner can be, and we're glad we could make the process easier for you. It's wonderful to hear that our team was able to meet your needs promptly and efficiently. We're honored to be your go-to HVAC service provider. If you ever need anything, we're just a call away. Thanks for choosing Air Professionals Heating & Air Conditioning!
Natalie Sims
Everyone I met or spoke to went out of their way to be helpful as well as extremly courteous and a pleasure to deal with. I am very happy with my Carrier mini split air conditioner.
Response from the owner:Thank you for your kind words! We're thrilled to hear that our team was helpful, courteous, and a pleasure to deal with. It's great to know you're happy with your Carrier mini split air conditioner. If you need any further assistance, don't hesitate to reach out. Thanks for choosing Air Professionals Heating & Air Conditioning!
Fern DiMeglio
My first experience with Air Professionals began with Nick, whom scheduled the service visit and numerous calls. Eric was the first service person to diagnose the problem. Corinne then emailed me with updates. Greg was here today to install the new parts. The entire experience; from start to finish, was a pleasant experience with competence all of the time. Thanks so much
Response from the owner:Thank you for sharing your positive experience! We're delighted to hear that Nick, Eric, Corinne, and Greg all contributed to making your service visit smooth and pleasant. Our team is dedicated to providing competent and efficient service, and we're glad we could meet your expectations from start to finish. If you need any further assistance, please don't hesitate to reach out. Thanks for choosing Air Professionals Heating & Air Conditioning!
Jack N
Outstanding excellent annual service from Greg. Patiently answered all my questions and explained all he did
Response from the owner:Thank you for your wonderful review! We're thrilled to hear that Greg provided you with outstanding service and patiently answered all your questions. We appreciate your trust in our annual service. If you have any more questions or need further assistance, we're here to help. Thanks for choosing Air Professionals Heating & Air Conditioning!
Finola Lynch
Very pleased with the care that was taken in A/C maintenance...thank you Air Professionals.
Response from the owner:Finola, We appreciate the kind words and are glad we could provide you with a positive experience! - Air Professionals Team
Sue Chirichello
Came right away even though I was a new customer during a heat wave . Service was excellent and professional.
Response from the owner:Thank you for your kind review! We're glad we could provide you with excellent and professional service, especially during a heat wave. It's our pleasure to assist new customers promptly. If you need any further assistance, don't hesitate to reach out. Thanks for choosing Air Professionals Heating & Air Conditioning!
Ron Tonge
I am in complete agreement with the other people who have posted 5 star reviews of Air Professionals. I could not be more pleased with the support and service from this company. Going into a seasonal service call, I knew that one of the compressors was not cooling properly. The seasonal service call tech confirmed that there was an issue. Air Professionals proactively reached out to me schedule a more detailed review by a senior tech. That tech confirmed my thoughts that while it might have been possible to get the 16 year old system to limp along another year, it would not be advisable for many reasons. I contacted Tiffany in the office and ask her to schedule a call with a sales project manager to discuss a new AC system. Knowing that we had upcoming house guests, she was able to schedule that call for the same day, a Friday. Sean professionally explained my options and, once I decided, he was able to get an installation scheduled for the following Monday.
In an age where we all see less than stellar customer service, it is rare to see a business like Air Professionals where great customer service seems to permeate the entire business. Every single person with whom we interacted was friendly and professional in dealing with us. The responsiveness was tremendous. The explanations as to what was needed (including requesting that I trim back a couple of bushes to improve access) was thorough and complete. The workmanship was first class. The follow-up was outstanding. We highly recommend Air Professionals.
Response from the owner:Thank you so much for your detailed and thoughtful review! We're thrilled to hear that you had such a positive experience with our team, from the initial service call to the installation of your new AC system. It's wonderful to know that our staff, including Tiffany and Sean, provided you with friendly, professional, and responsive service. We strive to deliver exceptional customer care and high-quality workmanship, and we're glad we could meet your expectations. Your recommendation means a lot to us. If you need any further assistance, we're always here to help. Thanks for choosing Air Professionals Heating & Air Conditioning!
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