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Expert Heat Pump Replacement & Installation Solutions

Your heat pump plays a vital role in your home, contributing to both your comfort and energy efficiency. Its breakdown or performance decline not only leads to a financial loss but also compromises your comfort level. While a repair can provide a short-term fix, eventual replacement becomes inevitable. We're here to assist you by providing the necessary information to make a well-thought-out decision regarding heat pump replacement.

When your heat pump is inefficient or faulty, you stand to lose both financially and in terms of comfort. While a repair could offer a temporary solution, replacement might be the long-term answer.

The affordability of a new heat pump is a common concern, and finding transparent information online about the unit and labor costs can be challenging. That's where we come in.

At Air Professionals, we're committed to offering you the complete information required for a knowledgeable decision. You can make the most of your heat pump replacement with the correct details.

Heat Pump Installation Services We Offer

Different from conventional furnaces and boilers, heat pumps provide heating and cooling solutions in various types. We are here to assist you in selecting the most suitable system:

  • Forced Air Heat Pumps: This type of pump absorbs heat or coolness directly from the external environment and then circulates that air throughout your house.
  • Ductless Heat Pumps: The mini-split system is a commonly preferred option for heat pump installation. These units can function independently or complement an existing HVAC system, such as a furnace or boiler.

Advantages of Heat Pump Installation

Installing a heat pump offers several significant benefits as part of your HVAC system:

  • Year-round Heating and Cooling: Heat pumps serve a dual purpose, providing both warm and cool air throughout the year. They expel heat from your home during warmer months while using refrigerants to cool the space. Conversely, during chillier periods, they extract heat from the outdoors to warm your living spaces.
  • Energy Efficiency: Heat pumps work by transferring air from one location to another, which consumes significantly less energy. Unlike gas furnaces, they do not require combustion, offering a more environmentally friendly and safe solution.
  • Enhanced Indoor Air Quality: By circulating air between indoor and outdoor environments, heat pumps improve the quality of your indoor air and promote better ventilation.
  • Quiet Operation: A well-installed and well-maintained heat pump operates silently within your home, reducing noise disturbances. Reliable Performance: Heat pumps offer reliable and consistent air distribution, providing a comfortable indoor environment at all times.

5 Indicators That It's Time to Replace Your Heat Pump

Your heat pump doesn't necessarily have to stop functioning completely for you to contemplate a replacement. There are various signs that a heat pump is nearing the end of its life. Here are five key indicators that it might be time to replace your unit:

  • Frequent Repairs Needed: While occasional maintenance is normal, if you constantly need repair services, it could be a sign that your heat pump is wearing out. The costs of these frequent repairs can quickly accumulate, and investing in a new, more reliable heat pump might prove more cost-effective in the long run.
  • Persistent Noises: Heat pumps are engineered to operate quietly with minimal internal friction. If your unit is making consistent noises, it's typically an indication that its internal components are starting to deteriorate. These sounds can often be attributed to specific elements like faulty ductwork, loose vents, clogged filters, or worn-out motors.
  • Increasing Energy Bills: Since heat pumps operate throughout the year, your energy bills should remain relatively consistent. A steady increase in your energy costs without a significant change in your home's appliance usage could mean that conditioned air is being lost somewhere, leading to energy wastage. Our experienced team, familiar with all brands and models, can assist in finding the most energy-efficient replacement within your budget.
  • Uneven Temperatures: Experiencing hot or cold spots throughout your home signifies a significant issue with your HVAC system. A well-functioning heat pump should maintain a consistent temperature throughout your house. If temperature inconsistencies persist, it might necessitate a complete system replacement.
  • Old Equipment: Despite regular maintenance, even the best systems eventually reach their lifespan limit. This is particularly true for units made when R-22 was still permitted. As your heat pump is in constant use, it's advisable to replace it entirely after 10 to 13 years of service. Not only will this ensure a more dependable system, but you will also likely benefit from increased energy efficiency.

The cost of installing a heat pump will vary, depending on several factors related to the unit:

  • Size: A larger heat pump tends to cost more. However, the size of the heat pump needed is not a matter of preference. A professional will conduct a 'load calculation' to determine the appropriate heat pump size for your home.
  • Brand: Renowned or "bigger" brands typically have a heftier price tag. However, we suggest prioritizing a heat pump's efficiency (discussed below) over the brand name.
  • Efficiency: Heat pumps with higher efficiency usually cost more. The unit's efficiency can be measured by its SEER (Seasonal Energy Efficiency Ratio) and HSPF (Heating Seasonal Performance Factor) ratings - the higher the ratings, the more efficient the unit. Despite the higher upfront costs, these units can lead to lower monthly energy bills and provide better comfort.

Financial Incentives For Heat Pump Installation

There are various financial incentives like rebates and tax credits that you may be eligible for, depending on the heat pump model you choose:

  1. Manufacturer Incentives: Many manufacturers offer rebates on their products.
  2. Local Utility Discounts: Certain local utilities offer discounts on various HVAC equipment, including furnaces, air conditioners, air handlers, and heat pumps.
  3. Energy Tax Credits: If you install high-efficiency heating and cooling systems, you may be eligible for energy tax credits.

A qualified HVAC provider will be able to guide you through these incentives, explaining their implications for your taxes as well as your specific project. Do note, however, that these financial incentives may not always be available for heat pump replacements. Therefore, it's crucial to discuss these possibilities with your HVAC contractor before finalizing any agreements.

Our Streamlined Heat Pump Replacement Procedure

  1. Scheduling an Appointment: Reach out to us via a call or book your appointment online. It's as simple as that!
  2. Discussing Your Requirements: One of our skilled technicians will visit you to understand your heating and cooling needs. We will also determine the optimal heat pump size required for your home. This consultation is completely free.
  3. Heat Pump Installation: Once you've chosen the right system, we'll install your heat pump. In most cases, we can install it during the same visit. We assure you that we will verify the proper functioning of your system and clean up the work area before we leave your premises.
  4. Ensuring Your Satisfaction: Following the heat pump installation, we want to hear about your experience. Please let us know if any of our services are needed to meet your expectations. Our goal is to deliver world-class service to our customers.

Heat Pump Replacement Services In Central New Jersey

A proficient HVAC specialist should guide you through all the factors that affect the cost of replacing your heat pump. They should be able to spot potential challenges and make recommendations that could influence the overall cost of your system.

Moreover, a quality HVAC contractor will ensure adherence to local building regulations and product standards during the correct installation of your system.

Excellent
4.9
Based on 569 reviews
review us on
Greg LeRose and Sean Ruffing did a great job trouble shooting our furnace. They accomodated our schedule, and both worked on it professionally to a satisfactory conclusion.
Really know their products and offer options for consumer ( best, better, top of the line, and why).
Our attic furnace and A/C began to fail during the July heat wave. The replacement was prompt, smooth, and professionally handled from the estimate to completion. I highly recommend this very customer oriented company. One of the best service experiences I’ve had!
Fantastic service and very professional! Left me with a cool house!
I had a frozen unit and they came quickly and gave me the correct diagnosis. We were investigating a heat pump and Sean was awesome! He gave us such good information and explained the process. He spent a good hour looking at the system and writing a very detailed quote. Thank you so much guys! We will definitely be back!
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Robert Valane
Robert Valane
Greg LeRose and Sean Ruffing did a great job trouble shooting our furnace. They accomodated our schedule, and both worked on it professionally to a satisfactory conclusion.
John R. Zullo
John R. Zullo
Really know their products and offer options for consumer ( best, better, top of the line, and why).
Steve C
Steve C
Our attic furnace and A/C began to fail during the July heat wave. The replacement was prompt, smooth, and professionally handled from the estimate to completion. I highly recommend this very customer oriented company. One of the best service experiences I’ve had!
Richard MCQuade
Richard MCQuade
Fantastic service and very professional! Left me with a cool house!
Deborah Labbadia
Deborah Labbadia
I had a frozen unit and they came quickly and gave me the correct diagnosis. We were investigating a heat pump and Sean was awesome! He gave us such good information and explained the process. He spent a good hour looking at the system and writing a very detailed quote. Thank you so much guys! We will definitely be back!
Ron Reed
Ron Reed
Very good customer service. Phone calls always answered andrepairman showed up on time and was very helpful. Would not hesitate to recommend to anyone. Professionally done. Very satisfied.
Christopher Trend
Christopher Trend
Just had A/C repaired by Antonio C. Who did an excellent job, worked quickly and efficiently, was very knowledgeable and professional, and got the system working. He took time to explain everything clearly and inspected the whole system and made very reasonable recommendations, without pushing any unnecessary sales or service. Highly recommend him!
K Fields
K Fields
Extremely timely and professional. Explained everything he was doing and the associated cost. Couldn’t be happier with the service.
John Kalinowski
John Kalinowski
Greg came out after regular hours Friday to diagnose and then repair our AC compressor. Luckily it was a simple repair and the part was on the truck. He has a pleasant demeanor and worked efficiently and quickly to get us up and running again. We always have a good experience with Air Profesionals and have been a customer of theirs for years. Highly recommend.
Lauren Wright
Lauren Wright
Greg was very helpful with his service ! He took the time to explain things to me as well. I appreciate the prompt service that I received. Given the heat wave that we are experiencing I am most appreciative !
valerie mendelson
valerie mendelson
Pricey but worth it , Greg is a very professional guy and knows his job
Richard Henry
Richard Henry
Air Professionals installed my central AC system 13 years ago and they do my annual maintenance. They return phone calls, they are prompt, they are experts and very professional.... in short, they do a great job and I would highly recommend them for any AC/heating/HVAC needs!
Antonius Bittmann
Antonius Bittmann
Great service at a reasonable price.
Jack Sharp
Jack Sharp
Sean Ruffing arranged for an expedited replacement of our failed A/C unit during last week's heat wave. Chris and Alex performed the installation quickly and professionally.
Paul Lorefice
Paul Lorefice
Mechanic was very professional and courteous. Repair was made quickly.Office was very courteous too.
Shankar Iyer
Shankar Iyer
My AC was not cooling well. Prompt and efficient scheduling process and the technician was very professional and very knowledgeable. Overall great experience!!!
Seamus Dolan
Seamus Dolan
Ryan was undoubtedly the best tech I’ve had at any property. He was incredibly thorough, explained everything in detail, and answered some questions I had about upgrading my system in the future.
Ed Saultz
Ed Saultz
We are very, very pleased we chose Air Professionals to install our central air conditioning. The representative, Sean, that came out was professional and explained thoroughly the equipment and the installation process. He also kept us informed every step of the way. Our system was installed in a very timely manner by a very professional and courteous crew. They cleaned up extremely well. The price was very competitive as well. All in all an excellent experience and we highly recommend Air Professionals!
Kamal Singh
Kamal Singh
Being a first time home owner can be stressful, and finding a trusted professional to service my HVAC was tedious. I came across Air Professionals through a referral, I’m glad to say that all of my needs were handled within one phone call. They sent out 2 very skilled technicians within 24 hours to complete the maintenance service. I am quite impressed at how quickly the service was completed. I’ll always have Air Professionals on speed dial!
Natalie Sims
Natalie Sims
Everyone I met or spoke to went out of their way to be helpful as well as extremly courteous and a pleasure to deal with. I am very happy with my Carrier mini split air conditioner.
Fern DiMeglio
Fern DiMeglio
My first experience with Air Professionals began with Nick, whom scheduled the service visit and numerous calls. Eric was the first service person to diagnose the problem. Corinne then emailed me with updates. Greg was here today to install the new parts. The entire experience; from start to finish, was a pleasant experience with competence all of the time. Thanks so much
Jack N
Jack N
Outstanding excellent annual service from Greg. Patiently answered all my questions and explained all he did
Finola Lynch
Finola Lynch
Very pleased with the care that was taken in A/C maintenance...thank you Air Professionals.
Sue Chirichello
Sue Chirichello
Came right away even though I was a new customer during a heat wave . Service was excellent and professional.
Ron Tonge
Ron Tonge
I am in complete agreement with the other people who have posted 5 star reviews of Air Professionals. I could not be more pleased with the support and service from this company. Going into a seasonal service call, I knew that one of the compressors was not cooling properly. The seasonal service call tech confirmed that there was an issue. Air Professionals proactively reached out to me schedule a more detailed review by a senior tech. That tech confirmed my thoughts that while it might have been possible to get the 16 year old system to limp along another year, it would not be advisable for many reasons. I contacted Tiffany in the office and ask her to schedule a call with a sales project manager to discuss a new AC system. Knowing that we had upcoming house guests, she was able to schedule that call for the same day, a Friday. Sean professionally explained my options and, once I decided, he was able to get an installation scheduled for the following Monday.In an age where we all see less than stellar customer service, it is rare to see a business like Air Professionals where great customer service seems to permeate the entire business. Every single person with whom we interacted was friendly and professional in dealing with us. The responsiveness was tremendous. The explanations as to what was needed (including requesting that I trim back a couple of bushes to improve access) was thorough and complete. The workmanship was first class. The follow-up was outstanding. We highly recommend Air Professionals.
Dan Ton
Dan Ton
Davis came and serviced my two Carrier HVAC units today. He was here when he said he would be, serviced both units, and went over the results with me. In my opinion, he did a great job. He found a part that was operating, but not operating correctly. He ordered a new part, under warrantee, it will be installed next week. He was here for about 2 hours checking the units out. Nice, polite, professional guy. He is a credit to Air Professionals.10/18/2019 Drew came and serviced my two Carrier units, and as usual, he was as courteous and professional as they come. The units checked out ok, he did fix and issue I was having and all is well. Air Professionals are what the name implies. Professional. Thanks for a great job, again.10/16/2020 Kemp serviced my units and did an excellent job as usual.Our units check out ok and I believe that is because I have them looked at twice a year by Air Professionals. I've never had an issue with them or their technicians.6/17/2024 Nick did the maintenance on our two systems. Did a excellent job. Very nice and pleasant professional. Was here on time, did his job and an hour later he was done.
Terry Nusser
Terry Nusser
Use Air Professionals for heating and a/c. Very good service and knowledge of my equipment. This time the tech determined my humidifier had been turned off and not working. Good find.
Gerald Griffin
Gerald Griffin
Was in need of immediate assistance with my AC. The technician (Antonio) arrived early and got to work with determining the problem. Sadly the unit (28 years old) was not worth repairing as the compressor was shot. An sales engineer was called and arrived within minutes of request. He did an evaluation of my needs and priced out a new unit within an hour. A new system will be installed shortly.Please note that this all occurred on one of the hottest days of the year. The prompt, professional service was a breath of fresh air as compared to the runarounds I received from any of their competitors.If you are looking for old school service and quick response times to your needs, call Air Professionals.Update; August 9, 2023Had a nasty odor (fishy) coming from the vents of my newly installed AC/Heat Pump unit. Called with my concerns and a tech visit was immediately scheduled. Helmi Feizi arrived to investigate the incident. The problem originally occurred when we shut the unit down so windows could be opened on a cool day. When the unit was turned back on, the smell happened. I thought it might be a condensation line clog. Helmi spent quite some time checking everything out and we couldn’t repeat the problem. Nothing was discovered that may have been the cause. But Air Professionals took my concern seriously and had a service ticket on their schedule promptly.I wonder just how many cumulative years exist if all of the years of service were added up of the people in the field. These people really know their stuff. Like I said before. It’s the people that make a company great. Air Professionals is great.Jerry Griffin
Philip Valese
Philip Valese
Hilmi is professional and knowledgeable. He provides clear explanations of the work performed in addition to any testing or troubleshooting.
Bobbie Schneider
Bobbie Schneider
Anthony came within the stated timeframe, was professional, reviewed what he had done and what I should plan for the fall. Asked if I had any questions before he left. "A" plus for the entire service call.
Rusty Johnson
Rusty Johnson
Greg L of Air Professionals diagnosed the problem with my AC unit and repaired on the spot. Very professional. I will use Air Professionals in the future to maintain my Heating and Cooling system.
Teri Malone
Teri Malone
Collin was very thorough! And I barely knew he was here!
Robert Natuk
Robert Natuk
Technicians are knowledgeable, friendly, and reliable. They keep you informed as to when they will arrive, and let you know of issues they may find. We have used Air Professionals for almost 2 decades and are very pleased with their service.
Herb Bohler
Herb Bohler
Greg was on time, thorough, and professional (as all technicians have been). From the friendly voice on the phone to excellent service, AirPro will always get my heating and cooling business.
singinjohnny
singinjohnny
Greg, our service representative is always considerate and great to work with. He did a fine job, as he always does, in maintaining our ductless HVAC system.
Pamela Spain
Pamela Spain
I cannot say enough good things about this company. My AC broke this past Friday ~ Memorial Day Weekend! AIR sent Helmi within a few hours to look at the system to see if it could be fixed. It could not (it was over 20 years old) and within a few hours Sean came to discuss our options and designed a system that would be best for us. He was here for 3 hours going over all the details. He could not have been nicer and was patient and explained all. We got the paperwork done that night and as of this morning we are good to go to have the AC replaced in our home. As everyone knows, having your AC break at the start of the summer is not fun ~ but Sean was awesome and made the experience as good as it could be! I highly recommend Sean and this company!!
Scott x
Scott x
The most amazing people -Tiffany & Seanwent way out of their way to spend time to make me smarter - with nothing in it for themjust to do the right thingTrust them above all else
sunday bradlee
sunday bradlee
Hilmi is polite, professional and knowledgable. I have found this company always provides excellent service.
Mark Keller
Mark Keller
Nicholas was just AWESOME !!!! Very knowledgeable and answered every question I had (and I had a LOT). Great experience with Air Professionals and will always be using them for my HVAC needs.
Jason Ganovsky
Jason Ganovsky
So grateful for Sean and the crew at Air Professionals! It's invaluable these days to find a source of honest, impartial advice. If you have a chance to work with them, take it!
Daniel Ang
Daniel Ang
HIlmi is very patient and detail oriented. Thanks.
Lawrence Schwartz
Lawrence Schwartz
We couldn't be more pleased with the entire process of ordering through installing our replacement Carrier a/c system. From the owner to the project manager to the installation crew and office staff - all provided courteous, knowledgeable, and professional service while taking the time to answer many questions. Fairly priced, highly recommended!
Melissa Davis
Melissa Davis
Greg was fantastic. He went above and beyond and was a great communicator.
Margaret Dailey
Margaret Dailey
Anthony Dileo arrived on time and was quite professional. He did the maintenance on my A/C in a timely manner and asked if I had questions or concerns. He was very polite.
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Robert Valane
Robert Valane
Greg LeRose and Sean Ruffing did a great job trouble shooting our furnace. They accomodated our schedule, and both worked on it professionally to a satisfactory conclusion.
John R. Zullo
John R. Zullo
Really know their products and offer options for consumer ( best, better, top of the line, and why).
Steve C
Steve C
Our attic furnace and A/C began to fail during the July heat wave. The replacement was prompt, smooth, and professionally handled from the estimate to completion. I highly recommend this very customer oriented company. One of the best service experiences I’ve had!
Richard MCQuade
Richard MCQuade
Fantastic service and very professional! Left me with a cool house!
Deborah Labbadia
Deborah Labbadia
I had a frozen unit and they came quickly and gave me the correct diagnosis. We were investigating a heat pump and Sean was awesome! He gave us such good information and explained the process. He spent a good hour looking at the system and writing a very detailed quote. Thank you so much guys! We will definitely be back!
Ron Reed
Ron Reed
Very good customer service. Phone calls always answered andrepairman showed up on time and was very helpful. Would not hesitate to recommend to anyone. Professionally done. Very satisfied.
Christopher Trend
Christopher Trend
Just had A/C repaired by Antonio C. Who did an excellent job, worked quickly and efficiently, was very knowledgeable and professional, and got the system working. He took time to explain everything clearly and inspected the whole system and made very reasonable recommendations, without pushing any unnecessary sales or service. Highly recommend him!
K Fields
K Fields
Extremely timely and professional. Explained everything he was doing and the associated cost. Couldn’t be happier with the service.
John Kalinowski
John Kalinowski
Greg came out after regular hours Friday to diagnose and then repair our AC compressor. Luckily it was a simple repair and the part was on the truck. He has a pleasant demeanor and worked efficiently and quickly to get us up and running again. We always have a good experience with Air Profesionals and have been a customer of theirs for years. Highly recommend.
Lauren Wright
Lauren Wright
Greg was very helpful with his service ! He took the time to explain things to me as well. I appreciate the prompt service that I received. Given the heat wave that we are experiencing I am most appreciative !
valerie mendelson
valerie mendelson
Pricey but worth it , Greg is a very professional guy and knows his job
Richard Henry
Richard Henry
Air Professionals installed my central AC system 13 years ago and they do my annual maintenance. They return phone calls, they are prompt, they are experts and very professional.... in short, they do a great job and I would highly recommend them for any AC/heating/HVAC needs!
Antonius Bittmann
Antonius Bittmann
Great service at a reasonable price.
Jack Sharp
Jack Sharp
Sean Ruffing arranged for an expedited replacement of our failed A/C unit during last week's heat wave. Chris and Alex performed the installation quickly and professionally.
Paul Lorefice
Paul Lorefice
Mechanic was very professional and courteous. Repair was made quickly.Office was very courteous too.
Shankar Iyer
Shankar Iyer
My AC was not cooling well. Prompt and efficient scheduling process and the technician was very professional and very knowledgeable. Overall great experience!!!
Seamus Dolan
Seamus Dolan
Ryan was undoubtedly the best tech I’ve had at any property. He was incredibly thorough, explained everything in detail, and answered some questions I had about upgrading my system in the future.
Ed Saultz
Ed Saultz
We are very, very pleased we chose Air Professionals to install our central air conditioning. The representative, Sean, that came out was professional and explained thoroughly the equipment and the installation process. He also kept us informed every step of the way. Our system was installed in a very timely manner by a very professional and courteous crew. They cleaned up extremely well. The price was very competitive as well. All in all an excellent experience and we highly recommend Air Professionals!
Kamal Singh
Kamal Singh
Being a first time home owner can be stressful, and finding a trusted professional to service my HVAC was tedious. I came across Air Professionals through a referral, I’m glad to say that all of my needs were handled within one phone call. They sent out 2 very skilled technicians within 24 hours to complete the maintenance service. I am quite impressed at how quickly the service was completed. I’ll always have Air Professionals on speed dial!
Natalie Sims
Natalie Sims
Everyone I met or spoke to went out of their way to be helpful as well as extremly courteous and a pleasure to deal with. I am very happy with my Carrier mini split air conditioner.
Fern DiMeglio
Fern DiMeglio
My first experience with Air Professionals began with Nick, whom scheduled the service visit and numerous calls. Eric was the first service person to diagnose the problem. Corinne then emailed me with updates. Greg was here today to install the new parts. The entire experience; from start to finish, was a pleasant experience with competence all of the time. Thanks so much
Jack N
Jack N
Outstanding excellent annual service from Greg. Patiently answered all my questions and explained all he did
Finola Lynch
Finola Lynch
Very pleased with the care that was taken in A/C maintenance...thank you Air Professionals.
Sue Chirichello
Sue Chirichello
Came right away even though I was a new customer during a heat wave . Service was excellent and professional.
Ron Tonge
Ron Tonge
I am in complete agreement with the other people who have posted 5 star reviews of Air Professionals. I could not be more pleased with the support and service from this company. Going into a seasonal service call, I knew that one of the compressors was not cooling properly. The seasonal service call tech confirmed that there was an issue. Air Professionals proactively reached out to me schedule a more detailed review by a senior tech. That tech confirmed my thoughts that while it might have been possible to get the 16 year old system to limp along another year, it would not be advisable for many reasons. I contacted Tiffany in the office and ask her to schedule a call with a sales project manager to discuss a new AC system. Knowing that we had upcoming house guests, she was able to schedule that call for the same day, a Friday. Sean professionally explained my options and, once I decided, he was able to get an installation scheduled for the following Monday.In an age where we all see less than stellar customer service, it is rare to see a business like Air Professionals where great customer service seems to permeate the entire business. Every single person with whom we interacted was friendly and professional in dealing with us. The responsiveness was tremendous. The explanations as to what was needed (including requesting that I trim back a couple of bushes to improve access) was thorough and complete. The workmanship was first class. The follow-up was outstanding. We highly recommend Air Professionals.
Dan Ton
Dan Ton
Davis came and serviced my two Carrier HVAC units today. He was here when he said he would be, serviced both units, and went over the results with me. In my opinion, he did a great job. He found a part that was operating, but not operating correctly. He ordered a new part, under warrantee, it will be installed next week. He was here for about 2 hours checking the units out. Nice, polite, professional guy. He is a credit to Air Professionals.10/18/2019 Drew came and serviced my two Carrier units, and as usual, he was as courteous and professional as they come. The units checked out ok, he did fix and issue I was having and all is well. Air Professionals are what the name implies. Professional. Thanks for a great job, again.10/16/2020 Kemp serviced my units and did an excellent job as usual.Our units check out ok and I believe that is because I have them looked at twice a year by Air Professionals. I've never had an issue with them or their technicians.6/17/2024 Nick did the maintenance on our two systems. Did a excellent job. Very nice and pleasant professional. Was here on time, did his job and an hour later he was done.
Terry Nusser
Terry Nusser
Use Air Professionals for heating and a/c. Very good service and knowledge of my equipment. This time the tech determined my humidifier had been turned off and not working. Good find.
Gerald Griffin
Gerald Griffin
Was in need of immediate assistance with my AC. The technician (Antonio) arrived early and got to work with determining the problem. Sadly the unit (28 years old) was not worth repairing as the compressor was shot. An sales engineer was called and arrived within minutes of request. He did an evaluation of my needs and priced out a new unit within an hour. A new system will be installed shortly.Please note that this all occurred on one of the hottest days of the year. The prompt, professional service was a breath of fresh air as compared to the runarounds I received from any of their competitors.If you are looking for old school service and quick response times to your needs, call Air Professionals.Update; August 9, 2023Had a nasty odor (fishy) coming from the vents of my newly installed AC/Heat Pump unit. Called with my concerns and a tech visit was immediately scheduled. Helmi Feizi arrived to investigate the incident. The problem originally occurred when we shut the unit down so windows could be opened on a cool day. When the unit was turned back on, the smell happened. I thought it might be a condensation line clog. Helmi spent quite some time checking everything out and we couldn’t repeat the problem. Nothing was discovered that may have been the cause. But Air Professionals took my concern seriously and had a service ticket on their schedule promptly.I wonder just how many cumulative years exist if all of the years of service were added up of the people in the field. These people really know their stuff. Like I said before. It’s the people that make a company great. Air Professionals is great.Jerry Griffin
Philip Valese
Philip Valese
Hilmi is professional and knowledgeable. He provides clear explanations of the work performed in addition to any testing or troubleshooting.
Bobbie Schneider
Bobbie Schneider
Anthony came within the stated timeframe, was professional, reviewed what he had done and what I should plan for the fall. Asked if I had any questions before he left. "A" plus for the entire service call.
Rusty Johnson
Rusty Johnson
Greg L of Air Professionals diagnosed the problem with my AC unit and repaired on the spot. Very professional. I will use Air Professionals in the future to maintain my Heating and Cooling system.
Teri Malone
Teri Malone
Collin was very thorough! And I barely knew he was here!
Robert Natuk
Robert Natuk
Technicians are knowledgeable, friendly, and reliable. They keep you informed as to when they will arrive, and let you know of issues they may find. We have used Air Professionals for almost 2 decades and are very pleased with their service.
Herb Bohler
Herb Bohler
Greg was on time, thorough, and professional (as all technicians have been). From the friendly voice on the phone to excellent service, AirPro will always get my heating and cooling business.
singinjohnny
singinjohnny
Greg, our service representative is always considerate and great to work with. He did a fine job, as he always does, in maintaining our ductless HVAC system.
Pamela Spain
Pamela Spain
I cannot say enough good things about this company. My AC broke this past Friday ~ Memorial Day Weekend! AIR sent Helmi within a few hours to look at the system to see if it could be fixed. It could not (it was over 20 years old) and within a few hours Sean came to discuss our options and designed a system that would be best for us. He was here for 3 hours going over all the details. He could not have been nicer and was patient and explained all. We got the paperwork done that night and as of this morning we are good to go to have the AC replaced in our home. As everyone knows, having your AC break at the start of the summer is not fun ~ but Sean was awesome and made the experience as good as it could be! I highly recommend Sean and this company!!
Scott x
Scott x
The most amazing people -Tiffany & Seanwent way out of their way to spend time to make me smarter - with nothing in it for themjust to do the right thingTrust them above all else
sunday bradlee
sunday bradlee
Hilmi is polite, professional and knowledgable. I have found this company always provides excellent service.
Mark Keller
Mark Keller
Nicholas was just AWESOME !!!! Very knowledgeable and answered every question I had (and I had a LOT). Great experience with Air Professionals and will always be using them for my HVAC needs.
Jason Ganovsky
Jason Ganovsky
So grateful for Sean and the crew at Air Professionals! It's invaluable these days to find a source of honest, impartial advice. If you have a chance to work with them, take it!
Daniel Ang
Daniel Ang
HIlmi is very patient and detail oriented. Thanks.
Lawrence Schwartz
Lawrence Schwartz
We couldn't be more pleased with the entire process of ordering through installing our replacement Carrier a/c system. From the owner to the project manager to the installation crew and office staff - all provided courteous, knowledgeable, and professional service while taking the time to answer many questions. Fairly priced, highly recommended!
Melissa Davis
Melissa Davis
Greg was fantastic. He went above and beyond and was a great communicator.
Margaret Dailey
Margaret Dailey
Anthony Dileo arrived on time and was quite professional. He did the maintenance on my A/C in a timely manner and asked if I had questions or concerns. He was very polite.
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