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Expert Furnace Installation & Replacement Services in New Jersey

As your furnace ages, its efficiency gradually diminishes, manifesting through increased noise levels and frequent repair needs. If your furnace is over a decade old and continually demands costly repairs, you might want to consider upgrading to a more energy-efficient HVAC unit.

At Air Professionals, we specialize in Carrier furnace replacements. Regarded as a leading name in the HVAC industry, Carrier excels with its high energy efficiency and longevity compared to other brands, offering unparalleled performance.

If you're contemplating replacing your old forced air heater, arrange a FREE in-home consultation with the Air Professionals team. We'll provide an estimated cost for installing a new gas or electric furnace, guiding you towards a more efficient and comfortable home heating solution.

We offer a wide range of furnace replacements, including:

  • Electric furnace replacements;
  • Gas furnace replacements;
  • Propane furnace replacements;
  • Oil to Gas conversions; and
  • Replace the heat pump with a furnace

Signs That Your Furnace Needs to Be Replaced

Typically, we advise homeowners in New Jersey to opt for furnace repair before considering a replacement. However, in some instances, a replacement could prove more cost-effective and efficient. How can you tell when it's time to replace your existing heating system?

Here are some key indicators that it's time to consider a new furnace:

  • Aging System: Both gas and electric furnaces are engineered to operate effectively for around 10 years. However, with annual maintenance, furnaces can extend their lifespan up to 15 years.
  • Frequent Repairs: If your furnace suddenly requires a surge in repairs, it might be more cost-effective to replace it instead of paying for multiple service visits annually.
  • Noise Issues: Some furnace noises, such as those caused by debris in a blower motor, can be easily fixed. But if the noise originates from a component like the heat exchanger, the repair costs could equal a new furnace's price.
  • Rising Energy Bills: A sudden increase in your heating bill by 20% or more could indicate your furnace is struggling to maintain adequate heat.
  • Inefficiency: If your current system can't meet the thermostat's set temperature and exhibits subpar heat transfer, it's a sign your furnace might need replacing.

A furnace replacement becomes a viable option when the cost of repairing your current gas furnace exceeds a reasonable range. For instance, components like a furnace heat exchanger or blower motor can be expensive to replace, making a new furnace an attractive and beneficial option.

Choosing Between a Gas or Electric Furnace Installation in New Jersey

Is your current furnace up to the challenge of New Jersey's chilly nights? Want to ensure your family's comfort during the cold winter months? Consider a Carrier heating system—an industry-leading, energy-efficient brand renowned for delivering steady, potent heat, whether you choose a gas or electric model.

  • Gas Furnace Installation: Gas furnaces are among the most sought-after HVAC heating systems available in the market. While the initial cost of a gas furnace can be higher than its electric counterpart, the reduced monthly operating costs help offset this initial expense. High-efficiency gas furnaces, including both propane and natural gas models, heat homes more swiftly than electric furnaces, ensuring quicker warmth during winter.
  • Electric Furnace Installation: Electric furnaces can be an excellent option for families residing in areas where winter conditions are relatively mild. While the upfront cost of an electric furnace tends to be less expensive, the ongoing operation costs can be higher due to the generally higher cost of electricity.
  • Oil Furnace: We must note that the cost to service oil furnaces in our area has escalated. Consequently, we no longer offer installation or maintenance services for these units.

In summary, your choice between gas or electric largely depends on your local climate, initial budget, and monthly operating cost considerations.

The Crucial Role of Correct Furnace Installation

Masterful Furnace Installation in New Jersey

Only entrust gas furnace installation to a licensed technician, especially when it involves connections to gas lines. The HVACR-licensed and NATE-certified team at Air Professionals in heating and cooling is dedicated to providing safe and efficient furnace installations.

An improper furnace installation can lead to significant problems, potentially damaging your new furnace and reducing its lifespan. We acknowledge the importance of having a well-functioning furnace during the frigid winter months, and we ensure that the installation is carried out accurately the first time. We support our work with parts and labor warranties and assist with any required permits.

Our team conducts a heat load calculation to size your home's furnace correctly. This assessment considers various household factors like the number of heat-producing appliances and heat gain via insulation and windows to determine the necessary heat without energy wastage.

Furnace sizing refers to the heating power required to keep your home cozy. This step is of utmost importance:

  • A furnace that's too small will strain to maintain the desired temperature, leading to premature system deterioration and increased energy bills.
  • On the other hand, an oversized furnace is not beneficial either. These larger units often short-cycle, turning on and off rapidly because they reach the desired temperature before completing a heating cycle. This not only wastes energy but also puts undue wear on the furnace.

We guarantee an ideal furnace size for your home, optimizing both efficiency and longevity.

The Costs of Furnace Replacement & Installation

The majority of residential furnaces are fuelled by propane or natural gas. The price range for an efficient Carrier gas furnace falls between $3,500 to $10,500. The cost can be influenced by the complexity of the installation, alongside factors like inaccessible ductwork, intricate floor plans, or the dimensions of the home.

Here are four significant factors that influence the gas furnace replacement cost:

  • Furnace Installation - This is determined by the time required for the installation, the location of the furnace, the complexity of the installation, and whether new ductwork needs to be installed.
  • Furnace Efficiency - Furnaces with a higher Fuel Utilization Efficiency Rating have a higher initial cost but can save you money on your utility bills over time.
  • Energy Source - While electric furnace units have a lower initial cost, they can be more expensive in the long run due to energy consumption. Gas furnace replacement units are more costly upfront, but natural gas is comparatively inexpensive. Oil furnaces have the highest hardware costs, and the price of oil can fluctuate dramatically.
  • Size of the Furnace - As with most items, larger typically equates to more expensive.

A thorough understanding of these factors can help you make an informed decision about the type of furnace that will best suit your needs and budget.

Efficiency of Your Furnace

Modern high-efficiency furnaces can result in up to 50% savings in operating costs compared to a furnace that's a decade old. Furnaces manufactured before 1990 have Annual Fuel Utilization Efficiency (AFUE) ratings of 65 percent or less. Currently, the lowest AFUE-rated furnace available in the US has a rating of 80 percent!

Our range of products starts at 80 percent AFUE and escalates to an outstanding 96.6 percent AFUE rating. Furnaces with higher AFUE ratings can significantly reduce your gas expenses, depending on your average use.

Our furnaces possess variable and multi-speed attributes, which augment indoor comfort by progressively ramping up to your thermostat setting instead of a sudden, full-speed start. This mitigates the 'cold air blow' frequently experienced with single-speed furnaces and drastically diminishes system noise.

Enjoy Peace of Mind with Your Furnace Replacement

We provide free estimates for furnace replacements and installations and offer a 100 percent satisfaction guarantee on all our products and services.

We're available for 24/7 emergency services and same-day repairs, depending on parts availability. Furthermore, we have attractive financing plans that cater to your budget, subject to approved credit.

Air Professionals won't leave you stranded when it's time to replace your old heater with a new one. We ensure:

  • Written performance for heating and air conditioner;
  • Comprehensive testing of all equipment for appropriate operation and thorough training after the project;
  • Daily disposal of existing equipment and debris;
  • Use of floor savers and drop cloths by all Service and Installation crews;
  • All New System Replacements are qualified for our Warranty program - 10-Year Part warranty and Up to 5 years labor warranty.
  • We're available 24 hours a day, 365 days a year.

Schedule Your Furnace Replacement & Installation Today!

Customer satisfaction is our goal! We offer free estimates for replacing an existing system or installing a new one. Reach out to Air Professionals today at (908) 284-2422.

Excellent
4.9
Based on 572 reviews
review us on
Greg was the technician who did the Air Conditioner maintenance and went above and beyond the basics. He did an excellent job, meticulous and careful. Air Professionals put my existing unit in and have been excellent in their follow up service. No one regret.
Air Professionals diagnosed our air conditioning problem as low Freon and promptly added Freon to our system and the air conditioning problem was fixed.
Was very happy with Air Professionals. The tech arrived at the promised time and gave our system a thorough going over. I was also pleased that he took the time to answer questions we had about operating the system. The instructions from the manufacturer left a lot to be desired. We weren't using the system to it's max potential but he put us right. We were impressed.
Love the service and the person that came to do the service was super nice and knowledgeable.
Excellent. Punctual and professional. Definitely will call again!
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Elliot Stetson
Elliot Stetson
Greg was the technician who did the Air Conditioner maintenance and went above and beyond the basics. He did an excellent job, meticulous and careful. Air Professionals put my existing unit in and have been excellent in their follow up service. No one regret.
Andy
Andy
Air Professionals diagnosed our air conditioning problem as low Freon and promptly added Freon to our system and the air conditioning problem was fixed.
Joe
Joe
Was very happy with Air Professionals. The tech arrived at the promised time and gave our system a thorough going over. I was also pleased that he took the time to answer questions we had about operating the system. The instructions from the manufacturer left a lot to be desired. We weren't using the system to it's max potential but he put us right. We were impressed.
Gabriela Gomes
Gabriela Gomes
Love the service and the person that came to do the service was super nice and knowledgeable.
Lance E
Lance E
Excellent. Punctual and professional. Definitely will call again!
Robert Valane
Robert Valane
Greg LeRose and Sean Ruffing did a great job trouble shooting our furnace. They accomodated our schedule, and both worked on it professionally to a satisfactory conclusion.
John R. Zullo
John R. Zullo
Really know their products and offer options for consumer ( best, better, top of the line, and why).
Steve C
Steve C
Our attic furnace and A/C began to fail during the July heat wave. The replacement was prompt, smooth, and professionally handled from the estimate to completion. I highly recommend this very customer oriented company. One of the best service experiences I’ve had!
Richard MCQuade
Richard MCQuade
Fantastic service and very professional! Left me with a cool house!
Deborah Labbadia
Deborah Labbadia
I had a frozen unit and they came quickly and gave me the correct diagnosis. We were investigating a heat pump and Sean was awesome! He gave us such good information and explained the process. He spent a good hour looking at the system and writing a very detailed quote. Thank you so much guys! We will definitely be back!
Ron Reed
Ron Reed
Very good customer service. Phone calls always answered andrepairman showed up on time and was very helpful. Would not hesitate to recommend to anyone. Professionally done. Very satisfied.
Christopher Trend
Christopher Trend
Just had A/C repaired by Antonio C. Who did an excellent job, worked quickly and efficiently, was very knowledgeable and professional, and got the system working. He took time to explain everything clearly and inspected the whole system and made very reasonable recommendations, without pushing any unnecessary sales or service. Highly recommend him!
K Fields
K Fields
Extremely timely and professional. Explained everything he was doing and the associated cost. Couldn’t be happier with the service.
John Kalinowski
John Kalinowski
Greg came out after regular hours Friday to diagnose and then repair our AC compressor. Luckily it was a simple repair and the part was on the truck. He has a pleasant demeanor and worked efficiently and quickly to get us up and running again. We always have a good experience with Air Profesionals and have been a customer of theirs for years. Highly recommend.
Lauren Wright
Lauren Wright
Greg was very helpful with his service ! He took the time to explain things to me as well. I appreciate the prompt service that I received. Given the heat wave that we are experiencing I am most appreciative !
valerie mendelson
valerie mendelson
Pricey but worth it , Greg is a very professional guy and knows his job
Richard Henry
Richard Henry
Air Professionals installed my central AC system 13 years ago and they do my annual maintenance. They return phone calls, they are prompt, they are experts and very professional.... in short, they do a great job and I would highly recommend them for any AC/heating/HVAC needs!
Antonius Bittmann
Antonius Bittmann
Great service at a reasonable price.
Jack Sharp
Jack Sharp
Sean Ruffing arranged for an expedited replacement of our failed A/C unit during last week's heat wave. Chris and Alex performed the installation quickly and professionally.
Paul Lorefice
Paul Lorefice
Mechanic was very professional and courteous. Repair was made quickly.Office was very courteous too.
Shankar Iyer
Shankar Iyer
My AC was not cooling well. Prompt and efficient scheduling process and the technician was very professional and very knowledgeable. Overall great experience!!!
Seamus Dolan
Seamus Dolan
Ryan was undoubtedly the best tech I’ve had at any property. He was incredibly thorough, explained everything in detail, and answered some questions I had about upgrading my system in the future.
Ed Saultz
Ed Saultz
We are very, very pleased we chose Air Professionals to install our central air conditioning. The representative, Sean, that came out was professional and explained thoroughly the equipment and the installation process. He also kept us informed every step of the way. Our system was installed in a very timely manner by a very professional and courteous crew. They cleaned up extremely well. The price was very competitive as well. All in all an excellent experience and we highly recommend Air Professionals!
Kamal Singh
Kamal Singh
Being a first time home owner can be stressful, and finding a trusted professional to service my HVAC was tedious. I came across Air Professionals through a referral, I’m glad to say that all of my needs were handled within one phone call. They sent out 2 very skilled technicians within 24 hours to complete the maintenance service. I am quite impressed at how quickly the service was completed. I’ll always have Air Professionals on speed dial!
Natalie Sims
Natalie Sims
Everyone I met or spoke to went out of their way to be helpful as well as extremly courteous and a pleasure to deal with. I am very happy with my Carrier mini split air conditioner.
Fern DiMeglio
Fern DiMeglio
My first experience with Air Professionals began with Nick, whom scheduled the service visit and numerous calls. Eric was the first service person to diagnose the problem. Corinne then emailed me with updates. Greg was here today to install the new parts. The entire experience; from start to finish, was a pleasant experience with competence all of the time. Thanks so much
Jack N
Jack N
Outstanding excellent annual service from Greg. Patiently answered all my questions and explained all he did
Finola Lynch
Finola Lynch
Very pleased with the care that was taken in A/C maintenance...thank you Air Professionals.
Sue Chirichello
Sue Chirichello
Came right away even though I was a new customer during a heat wave . Service was excellent and professional.
Ron Tonge
Ron Tonge
I am in complete agreement with the other people who have posted 5 star reviews of Air Professionals. I could not be more pleased with the support and service from this company. Going into a seasonal service call, I knew that one of the compressors was not cooling properly. The seasonal service call tech confirmed that there was an issue. Air Professionals proactively reached out to me schedule a more detailed review by a senior tech. That tech confirmed my thoughts that while it might have been possible to get the 16 year old system to limp along another year, it would not be advisable for many reasons. I contacted Tiffany in the office and ask her to schedule a call with a sales project manager to discuss a new AC system. Knowing that we had upcoming house guests, she was able to schedule that call for the same day, a Friday. Sean professionally explained my options and, once I decided, he was able to get an installation scheduled for the following Monday.In an age where we all see less than stellar customer service, it is rare to see a business like Air Professionals where great customer service seems to permeate the entire business. Every single person with whom we interacted was friendly and professional in dealing with us. The responsiveness was tremendous. The explanations as to what was needed (including requesting that I trim back a couple of bushes to improve access) was thorough and complete. The workmanship was first class. The follow-up was outstanding. We highly recommend Air Professionals.
Dan Ton
Dan Ton
Davis came and serviced my two Carrier HVAC units today. He was here when he said he would be, serviced both units, and went over the results with me. In my opinion, he did a great job. He found a part that was operating, but not operating correctly. He ordered a new part, under warrantee, it will be installed next week. He was here for about 2 hours checking the units out. Nice, polite, professional guy. He is a credit to Air Professionals.10/18/2019 Drew came and serviced my two Carrier units, and as usual, he was as courteous and professional as they come. The units checked out ok, he did fix and issue I was having and all is well. Air Professionals are what the name implies. Professional. Thanks for a great job, again.10/16/2020 Kemp serviced my units and did an excellent job as usual.Our units check out ok and I believe that is because I have them looked at twice a year by Air Professionals. I've never had an issue with them or their technicians.6/17/2024 Nick did the maintenance on our two systems. Did a excellent job. Very nice and pleasant professional. Was here on time, did his job and an hour later he was done.
Terry Nusser
Terry Nusser
Use Air Professionals for heating and a/c. Very good service and knowledge of my equipment. This time the tech determined my humidifier had been turned off and not working. Good find.
Gerald Griffin
Gerald Griffin
Was in need of immediate assistance with my AC. The technician (Antonio) arrived early and got to work with determining the problem. Sadly the unit (28 years old) was not worth repairing as the compressor was shot. An sales engineer was called and arrived within minutes of request. He did an evaluation of my needs and priced out a new unit within an hour. A new system will be installed shortly.Please note that this all occurred on one of the hottest days of the year. The prompt, professional service was a breath of fresh air as compared to the runarounds I received from any of their competitors.If you are looking for old school service and quick response times to your needs, call Air Professionals.Update; August 9, 2023Had a nasty odor (fishy) coming from the vents of my newly installed AC/Heat Pump unit. Called with my concerns and a tech visit was immediately scheduled. Helmi Feizi arrived to investigate the incident. The problem originally occurred when we shut the unit down so windows could be opened on a cool day. When the unit was turned back on, the smell happened. I thought it might be a condensation line clog. Helmi spent quite some time checking everything out and we couldn’t repeat the problem. Nothing was discovered that may have been the cause. But Air Professionals took my concern seriously and had a service ticket on their schedule promptly.I wonder just how many cumulative years exist if all of the years of service were added up of the people in the field. These people really know their stuff. Like I said before. It’s the people that make a company great. Air Professionals is great.Jerry Griffin
Philip Valese
Philip Valese
Hilmi is professional and knowledgeable. He provides clear explanations of the work performed in addition to any testing or troubleshooting.
Bobbie Schneider
Bobbie Schneider
Anthony came within the stated timeframe, was professional, reviewed what he had done and what I should plan for the fall. Asked if I had any questions before he left. "A" plus for the entire service call.
Rusty Johnson
Rusty Johnson
Greg L of Air Professionals diagnosed the problem with my AC unit and repaired on the spot. Very professional. I will use Air Professionals in the future to maintain my Heating and Cooling system.
Teri Malone
Teri Malone
Collin was very thorough! And I barely knew he was here!
Robert Natuk
Robert Natuk
Technicians are knowledgeable, friendly, and reliable. They keep you informed as to when they will arrive, and let you know of issues they may find. We have used Air Professionals for almost 2 decades and are very pleased with their service.
Herb Bohler
Herb Bohler
Greg was on time, thorough, and professional (as all technicians have been). From the friendly voice on the phone to excellent service, AirPro will always get my heating and cooling business.
singinjohnny
singinjohnny
Greg, our service representative is always considerate and great to work with. He did a fine job, as he always does, in maintaining our ductless HVAC system.
Pamela Spain
Pamela Spain
I cannot say enough good things about this company. My AC broke this past Friday ~ Memorial Day Weekend! AIR sent Helmi within a few hours to look at the system to see if it could be fixed. It could not (it was over 20 years old) and within a few hours Sean came to discuss our options and designed a system that would be best for us. He was here for 3 hours going over all the details. He could not have been nicer and was patient and explained all. We got the paperwork done that night and as of this morning we are good to go to have the AC replaced in our home. As everyone knows, having your AC break at the start of the summer is not fun ~ but Sean was awesome and made the experience as good as it could be! I highly recommend Sean and this company!!
Scott x
Scott x
The most amazing people -Tiffany & Seanwent way out of their way to spend time to make me smarter - with nothing in it for themjust to do the right thingTrust them above all else
sunday bradlee
sunday bradlee
Hilmi is polite, professional and knowledgable. I have found this company always provides excellent service.
Mark Keller
Mark Keller
Nicholas was just AWESOME !!!! Very knowledgeable and answered every question I had (and I had a LOT). Great experience with Air Professionals and will always be using them for my HVAC needs.
Jason Ganovsky
Jason Ganovsky
So grateful for Sean and the crew at Air Professionals! It's invaluable these days to find a source of honest, impartial advice. If you have a chance to work with them, take it!
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Elliot Stetson
Elliot Stetson
Greg was the technician who did the Air Conditioner maintenance and went above and beyond the basics. He did an excellent job, meticulous and careful. Air Professionals put my existing unit in and have been excellent in their follow up service. No one regret.
Andy
Andy
Air Professionals diagnosed our air conditioning problem as low Freon and promptly added Freon to our system and the air conditioning problem was fixed.
Joe
Joe
Was very happy with Air Professionals. The tech arrived at the promised time and gave our system a thorough going over. I was also pleased that he took the time to answer questions we had about operating the system. The instructions from the manufacturer left a lot to be desired. We weren't using the system to it's max potential but he put us right. We were impressed.
Gabriela Gomes
Gabriela Gomes
Love the service and the person that came to do the service was super nice and knowledgeable.
Lance E
Lance E
Excellent. Punctual and professional. Definitely will call again!
Robert Valane
Robert Valane
Greg LeRose and Sean Ruffing did a great job trouble shooting our furnace. They accomodated our schedule, and both worked on it professionally to a satisfactory conclusion.
John R. Zullo
John R. Zullo
Really know their products and offer options for consumer ( best, better, top of the line, and why).
Steve C
Steve C
Our attic furnace and A/C began to fail during the July heat wave. The replacement was prompt, smooth, and professionally handled from the estimate to completion. I highly recommend this very customer oriented company. One of the best service experiences I’ve had!
Richard MCQuade
Richard MCQuade
Fantastic service and very professional! Left me with a cool house!
Deborah Labbadia
Deborah Labbadia
I had a frozen unit and they came quickly and gave me the correct diagnosis. We were investigating a heat pump and Sean was awesome! He gave us such good information and explained the process. He spent a good hour looking at the system and writing a very detailed quote. Thank you so much guys! We will definitely be back!
Ron Reed
Ron Reed
Very good customer service. Phone calls always answered andrepairman showed up on time and was very helpful. Would not hesitate to recommend to anyone. Professionally done. Very satisfied.
Christopher Trend
Christopher Trend
Just had A/C repaired by Antonio C. Who did an excellent job, worked quickly and efficiently, was very knowledgeable and professional, and got the system working. He took time to explain everything clearly and inspected the whole system and made very reasonable recommendations, without pushing any unnecessary sales or service. Highly recommend him!
K Fields
K Fields
Extremely timely and professional. Explained everything he was doing and the associated cost. Couldn’t be happier with the service.
John Kalinowski
John Kalinowski
Greg came out after regular hours Friday to diagnose and then repair our AC compressor. Luckily it was a simple repair and the part was on the truck. He has a pleasant demeanor and worked efficiently and quickly to get us up and running again. We always have a good experience with Air Profesionals and have been a customer of theirs for years. Highly recommend.
Lauren Wright
Lauren Wright
Greg was very helpful with his service ! He took the time to explain things to me as well. I appreciate the prompt service that I received. Given the heat wave that we are experiencing I am most appreciative !
valerie mendelson
valerie mendelson
Pricey but worth it , Greg is a very professional guy and knows his job
Richard Henry
Richard Henry
Air Professionals installed my central AC system 13 years ago and they do my annual maintenance. They return phone calls, they are prompt, they are experts and very professional.... in short, they do a great job and I would highly recommend them for any AC/heating/HVAC needs!
Antonius Bittmann
Antonius Bittmann
Great service at a reasonable price.
Jack Sharp
Jack Sharp
Sean Ruffing arranged for an expedited replacement of our failed A/C unit during last week's heat wave. Chris and Alex performed the installation quickly and professionally.
Paul Lorefice
Paul Lorefice
Mechanic was very professional and courteous. Repair was made quickly.Office was very courteous too.
Shankar Iyer
Shankar Iyer
My AC was not cooling well. Prompt and efficient scheduling process and the technician was very professional and very knowledgeable. Overall great experience!!!
Seamus Dolan
Seamus Dolan
Ryan was undoubtedly the best tech I’ve had at any property. He was incredibly thorough, explained everything in detail, and answered some questions I had about upgrading my system in the future.
Ed Saultz
Ed Saultz
We are very, very pleased we chose Air Professionals to install our central air conditioning. The representative, Sean, that came out was professional and explained thoroughly the equipment and the installation process. He also kept us informed every step of the way. Our system was installed in a very timely manner by a very professional and courteous crew. They cleaned up extremely well. The price was very competitive as well. All in all an excellent experience and we highly recommend Air Professionals!
Kamal Singh
Kamal Singh
Being a first time home owner can be stressful, and finding a trusted professional to service my HVAC was tedious. I came across Air Professionals through a referral, I’m glad to say that all of my needs were handled within one phone call. They sent out 2 very skilled technicians within 24 hours to complete the maintenance service. I am quite impressed at how quickly the service was completed. I’ll always have Air Professionals on speed dial!
Natalie Sims
Natalie Sims
Everyone I met or spoke to went out of their way to be helpful as well as extremly courteous and a pleasure to deal with. I am very happy with my Carrier mini split air conditioner.
Fern DiMeglio
Fern DiMeglio
My first experience with Air Professionals began with Nick, whom scheduled the service visit and numerous calls. Eric was the first service person to diagnose the problem. Corinne then emailed me with updates. Greg was here today to install the new parts. The entire experience; from start to finish, was a pleasant experience with competence all of the time. Thanks so much
Jack N
Jack N
Outstanding excellent annual service from Greg. Patiently answered all my questions and explained all he did
Finola Lynch
Finola Lynch
Very pleased with the care that was taken in A/C maintenance...thank you Air Professionals.
Sue Chirichello
Sue Chirichello
Came right away even though I was a new customer during a heat wave . Service was excellent and professional.
Ron Tonge
Ron Tonge
I am in complete agreement with the other people who have posted 5 star reviews of Air Professionals. I could not be more pleased with the support and service from this company. Going into a seasonal service call, I knew that one of the compressors was not cooling properly. The seasonal service call tech confirmed that there was an issue. Air Professionals proactively reached out to me schedule a more detailed review by a senior tech. That tech confirmed my thoughts that while it might have been possible to get the 16 year old system to limp along another year, it would not be advisable for many reasons. I contacted Tiffany in the office and ask her to schedule a call with a sales project manager to discuss a new AC system. Knowing that we had upcoming house guests, she was able to schedule that call for the same day, a Friday. Sean professionally explained my options and, once I decided, he was able to get an installation scheduled for the following Monday.In an age where we all see less than stellar customer service, it is rare to see a business like Air Professionals where great customer service seems to permeate the entire business. Every single person with whom we interacted was friendly and professional in dealing with us. The responsiveness was tremendous. The explanations as to what was needed (including requesting that I trim back a couple of bushes to improve access) was thorough and complete. The workmanship was first class. The follow-up was outstanding. We highly recommend Air Professionals.
Dan Ton
Dan Ton
Davis came and serviced my two Carrier HVAC units today. He was here when he said he would be, serviced both units, and went over the results with me. In my opinion, he did a great job. He found a part that was operating, but not operating correctly. He ordered a new part, under warrantee, it will be installed next week. He was here for about 2 hours checking the units out. Nice, polite, professional guy. He is a credit to Air Professionals.10/18/2019 Drew came and serviced my two Carrier units, and as usual, he was as courteous and professional as they come. The units checked out ok, he did fix and issue I was having and all is well. Air Professionals are what the name implies. Professional. Thanks for a great job, again.10/16/2020 Kemp serviced my units and did an excellent job as usual.Our units check out ok and I believe that is because I have them looked at twice a year by Air Professionals. I've never had an issue with them or their technicians.6/17/2024 Nick did the maintenance on our two systems. Did a excellent job. Very nice and pleasant professional. Was here on time, did his job and an hour later he was done.
Terry Nusser
Terry Nusser
Use Air Professionals for heating and a/c. Very good service and knowledge of my equipment. This time the tech determined my humidifier had been turned off and not working. Good find.
Gerald Griffin
Gerald Griffin
Was in need of immediate assistance with my AC. The technician (Antonio) arrived early and got to work with determining the problem. Sadly the unit (28 years old) was not worth repairing as the compressor was shot. An sales engineer was called and arrived within minutes of request. He did an evaluation of my needs and priced out a new unit within an hour. A new system will be installed shortly.Please note that this all occurred on one of the hottest days of the year. The prompt, professional service was a breath of fresh air as compared to the runarounds I received from any of their competitors.If you are looking for old school service and quick response times to your needs, call Air Professionals.Update; August 9, 2023Had a nasty odor (fishy) coming from the vents of my newly installed AC/Heat Pump unit. Called with my concerns and a tech visit was immediately scheduled. Helmi Feizi arrived to investigate the incident. The problem originally occurred when we shut the unit down so windows could be opened on a cool day. When the unit was turned back on, the smell happened. I thought it might be a condensation line clog. Helmi spent quite some time checking everything out and we couldn’t repeat the problem. Nothing was discovered that may have been the cause. But Air Professionals took my concern seriously and had a service ticket on their schedule promptly.I wonder just how many cumulative years exist if all of the years of service were added up of the people in the field. These people really know their stuff. Like I said before. It’s the people that make a company great. Air Professionals is great.Jerry Griffin
Philip Valese
Philip Valese
Hilmi is professional and knowledgeable. He provides clear explanations of the work performed in addition to any testing or troubleshooting.
Bobbie Schneider
Bobbie Schneider
Anthony came within the stated timeframe, was professional, reviewed what he had done and what I should plan for the fall. Asked if I had any questions before he left. "A" plus for the entire service call.
Rusty Johnson
Rusty Johnson
Greg L of Air Professionals diagnosed the problem with my AC unit and repaired on the spot. Very professional. I will use Air Professionals in the future to maintain my Heating and Cooling system.
Teri Malone
Teri Malone
Collin was very thorough! And I barely knew he was here!
Robert Natuk
Robert Natuk
Technicians are knowledgeable, friendly, and reliable. They keep you informed as to when they will arrive, and let you know of issues they may find. We have used Air Professionals for almost 2 decades and are very pleased with their service.
Herb Bohler
Herb Bohler
Greg was on time, thorough, and professional (as all technicians have been). From the friendly voice on the phone to excellent service, AirPro will always get my heating and cooling business.
singinjohnny
singinjohnny
Greg, our service representative is always considerate and great to work with. He did a fine job, as he always does, in maintaining our ductless HVAC system.
Pamela Spain
Pamela Spain
I cannot say enough good things about this company. My AC broke this past Friday ~ Memorial Day Weekend! AIR sent Helmi within a few hours to look at the system to see if it could be fixed. It could not (it was over 20 years old) and within a few hours Sean came to discuss our options and designed a system that would be best for us. He was here for 3 hours going over all the details. He could not have been nicer and was patient and explained all. We got the paperwork done that night and as of this morning we are good to go to have the AC replaced in our home. As everyone knows, having your AC break at the start of the summer is not fun ~ but Sean was awesome and made the experience as good as it could be! I highly recommend Sean and this company!!
Scott x
Scott x
The most amazing people -Tiffany & Seanwent way out of their way to spend time to make me smarter - with nothing in it for themjust to do the right thingTrust them above all else
sunday bradlee
sunday bradlee
Hilmi is polite, professional and knowledgable. I have found this company always provides excellent service.
Mark Keller
Mark Keller
Nicholas was just AWESOME !!!! Very knowledgeable and answered every question I had (and I had a LOT). Great experience with Air Professionals and will always be using them for my HVAC needs.
Jason Ganovsky
Jason Ganovsky
So grateful for Sean and the crew at Air Professionals! It's invaluable these days to find a source of honest, impartial advice. If you have a chance to work with them, take it!
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