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Central New Jersey Furnace Maintenance

Ensure Your Furnace Performs Reliably Through the Winter

Avoid the stress of your heating system giving up on you during the chilly New Jersey nights by staying proactive with Air Professionals. By arranging annual furnace maintenance, you can mitigate system problems and secure a peaceful winter. Our team possesses the expertise to handle any brand of furnace, with a specialization in Carrier gas furnace maintenance. No matter the furnace repair you require, we stand ready to help.

Understanding Furnace Maintenance: What's Included?

Annual furnace tune-ups, also known as furnace maintenance, are crucial services for your heating system, involving two essential parts - furnace inspection and cleaning. To optimize your furnace's performance and longevity, an HVAC technician should perform the following tasks:

  • Inspect/Replace Air Filter Size: Examining the air filter's state and replacing it if necessary is paramount. Proper sizing ensures optimal filtration and seamless HVAC system operation.
  • Check Humidifier Water Panel: The water panel in the humidifier, essential for holding water and enabling air movement, should be thoroughly inspected to ensure effective humidification.
  • Initiate and Assess Humidifier, setting it to 45%: This involves starting the humidifier and assessing its functioning. The optimal humidity level for indoor comfort during the heating season is around 45%.
  • Clean and Evaluate Whole Condensate Drain System (for 90% furnace): In high-efficiency furnaces, a clean and functional condensate drain system is essential to prevent water damage and ensure peak performance.
  • Clean and Test Trap on Condensing Furnace: The trap on a condensing furnace needs meticulous cleaning and testing to ensure appropriate condensate collection and disposal.
  • Examine and Clean Burners: Regular inspection and cleaning of burners maintain efficient combustion and prevent issues like sooting.
  • Inspect Cleanliness of Blower: A clean blower fan free of dust and debris ensures optimal airflow and system efficiency.
  • Evaluate Blower Capacitor: Checking the blower capacitor's performance contributes to a robust and long-lasting blower motor.
  • Measure Total System Static Pressure: The static pressure within your HVAC system, representing airflow resistance in the ductwork, needs to be measured for optimal functioning.
  • Test and Adjust Gas Pressure: Ensuring appropriate gas pressure is essential for optimal combustion and system performance.
  • Clean and Test Flame Sensor: Regular cleaning and testing of the flame sensor is critical for monitoring flame presence during operation.
  • Measure Temperature Rise Through Furnace: This step involves measuring the temperature difference between incoming and outgoing air to verify the furnace's heating effectiveness.
  • Examine Heat Exchanger: The heat exchanger, a crucial component transferring heat from combustion gases to your home's air, should be checked for potential cracks or damages that can lead to dangerous carbon monoxide leaks.
  • Review, Update, and Reset Reminders on the Thermostat: Your thermostat should be accurately set, and reminders like filter change schedules should be updated.
  • Conduct Combustion Analysis: Testing the combustion gases ensures your furnace is burning fuel safely and efficiently.
  • Rate Furnace Efficiency: To optimize your furnace's performance and identify potential energy-saving opportunities, your HVAC technician should calculate the overall efficiency rating.

Understanding the Significance of Furnace Maintenance

The question often arises among our customers - "Why is furnace maintenance crucial?" It's an excellent query worth addressing in detail.

  • Promotion of Safe Operation: Above all, regular furnace maintenance ensures the safe functioning of your heating system.
  • Preservation of Warranty: Regular maintenance helps validate your furnace's warranty. Given the high probability of furnace repairs during its lifespan, a valid warranty can result in significant cost savings.
  • Enhancement of Operational Efficiency: Over time, debris and soot accumulation can impair your furnace's efficiency. Regular upkeep ensures optimal operation.
  • Extension of Life Expectancy: Routine maintenance can maximize your furnace's lifespan, letting you derive the most from your investment. Modern furnaces typically last between 15-20 years, but without regular maintenance, their lifespan can shorten dramatically.
  • Prevention of Unexpected Breakdowns: Regular check-ups can detect potential problems before they lead to system breakdowns, sparing your family from unexpected chills and saving you from the cost of emergency repairs.

When we discuss "regular" maintenance, we refer to an annual furnace tune-up. We generally recommend scheduling this tune-up before the onset of the heating season, ensuring your furnace is ready to keep your home warm as soon as the cold snap strikes.

Recognizing the Need for Furnace Maintenance

It's crucial to know when your furnace is signaling the need for attention. You can opt to handle furnace maintenance yourself or hire professionals, but it's vital to recognize that some warning signs are more straightforward to address than others. Here are common indications that your furnace requires maintenance:

  • Inadequate Heat: If adjusting the temperature isn't effective, the problem could lie with the thermostat or the furnace itself.
  • Escalated Energy Bills: An accumulation of dust and debris on components like the air filter or heat exchanger can diminish performance, leading to higher energy costs.
  • Unusual Odors: The smell of rotten eggs could signal a gas leak, while a burning scent might be due to dust burning off at the start of the heating season or serious issues such as a failing motor or electrical wiring problems.
  • Loud or Strange Noises: If the sounds are beyond the standard "click and whoosh" of a burner igniting and air moving through the ductwork, it might be time for a professional inspection.
  • Frequent On/Off Cycling (Short Cycling): Short cycling can result from safety sensors triggering due to various reasons, including the lack of a burner flame detected with the gas valve open or overheating due to poor airflow. Short cycling can also occur if the system is oversized for your home. These are all issues worth investigating.
  • Issues with the Pilot Light on Older Units: If the pilot light is primarily yellow or orange, or refuses to stay lit, it could indicate the need for a pilot cleaning or a fuel supply issue.

The Essentiality of Furnace Maintenance

If you've ever questioned, "Is furnace maintenance necessary?", consider this: akin to any mechanical gadget, vehicle, or appliance, your furnace demands basic upkeep to maintain optimal performance. Regular cleaning and servicing of your furnace can reduce unexpected malfunctions, ensuring a dependable comfort level throughout winter. Regular inspections and changes of your furnace filter every 1-3 months (or as recommended by the manufacturer) can keep your home comfortably warm. Also, pay attention to changes in your furnace's sounds, smells, and operations. While DIY maintenance can be convenient and cost-effective, nothing beats the annual service provided by a certified HVAC technician like Air Professionals.

Long-term Savings with Your Heating Bill

Routine inspections and tune-ups for your furnace and cooling system can bring substantial monthly savings on your utility bills. The Department of Energy states that older systems have an AFUE (Annual Fuel Utilization Efficiency) rating, indicating the heat generated to fuel required ratio, of approximately 56% to 70%. In contrast, modern high-efficiency heating systems can convert over 90% of the fuel into heat.

Expert Furnace Maintenance and Tune-Up Services Near Central New Jersey

Similar to how your vehicle needs an oil change, maintaining your furnace requires professional tune-ups from experts like Air Professionals. It's recommended to service your furnace at least once a year to guarantee its peak efficiency. Don't delay - schedule your annual Furnace Maintenance and Tune-Up appointment with the trusted professionals at Air Professionals today. Ensure your furnace is ready for the New Jersey winter season!

Maximizing Furnace Maintenance Benefits

Every furnace, whether new or nearly 20 years old, demands regular upkeep. But to fully capitalize on furnace maintenance, you need an HVAC partner who prioritizes your interests.

At Air Professionals, our service technicians ensure clarity about their findings, empowering our customers to make informed decisions. We never coerce you into opting for a specific solution. Our aim is to optimize your system to meet your needs.

Excellent
4.9
Based on 569 reviews
review us on
Greg LeRose and Sean Ruffing did a great job trouble shooting our furnace. They accomodated our schedule, and both worked on it professionally to a satisfactory conclusion.
Really know their products and offer options for consumer ( best, better, top of the line, and why).
Our attic furnace and A/C began to fail during the July heat wave. The replacement was prompt, smooth, and professionally handled from the estimate to completion. I highly recommend this very customer oriented company. One of the best service experiences I’ve had!
Fantastic service and very professional! Left me with a cool house!
I had a frozen unit and they came quickly and gave me the correct diagnosis. We were investigating a heat pump and Sean was awesome! He gave us such good information and explained the process. He spent a good hour looking at the system and writing a very detailed quote. Thank you so much guys! We will definitely be back!
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Robert Valane
Robert Valane
Greg LeRose and Sean Ruffing did a great job trouble shooting our furnace. They accomodated our schedule, and both worked on it professionally to a satisfactory conclusion.
John R. Zullo
John R. Zullo
Really know their products and offer options for consumer ( best, better, top of the line, and why).
Steve C
Steve C
Our attic furnace and A/C began to fail during the July heat wave. The replacement was prompt, smooth, and professionally handled from the estimate to completion. I highly recommend this very customer oriented company. One of the best service experiences I’ve had!
Richard MCQuade
Richard MCQuade
Fantastic service and very professional! Left me with a cool house!
Deborah Labbadia
Deborah Labbadia
I had a frozen unit and they came quickly and gave me the correct diagnosis. We were investigating a heat pump and Sean was awesome! He gave us such good information and explained the process. He spent a good hour looking at the system and writing a very detailed quote. Thank you so much guys! We will definitely be back!
Ron Reed
Ron Reed
Very good customer service. Phone calls always answered andrepairman showed up on time and was very helpful. Would not hesitate to recommend to anyone. Professionally done. Very satisfied.
Christopher Trend
Christopher Trend
Just had A/C repaired by Antonio C. Who did an excellent job, worked quickly and efficiently, was very knowledgeable and professional, and got the system working. He took time to explain everything clearly and inspected the whole system and made very reasonable recommendations, without pushing any unnecessary sales or service. Highly recommend him!
K Fields
K Fields
Extremely timely and professional. Explained everything he was doing and the associated cost. Couldn’t be happier with the service.
John Kalinowski
John Kalinowski
Greg came out after regular hours Friday to diagnose and then repair our AC compressor. Luckily it was a simple repair and the part was on the truck. He has a pleasant demeanor and worked efficiently and quickly to get us up and running again. We always have a good experience with Air Profesionals and have been a customer of theirs for years. Highly recommend.
Lauren Wright
Lauren Wright
Greg was very helpful with his service ! He took the time to explain things to me as well. I appreciate the prompt service that I received. Given the heat wave that we are experiencing I am most appreciative !
valerie mendelson
valerie mendelson
Pricey but worth it , Greg is a very professional guy and knows his job
Richard Henry
Richard Henry
Air Professionals installed my central AC system 13 years ago and they do my annual maintenance. They return phone calls, they are prompt, they are experts and very professional.... in short, they do a great job and I would highly recommend them for any AC/heating/HVAC needs!
Antonius Bittmann
Antonius Bittmann
Great service at a reasonable price.
Jack Sharp
Jack Sharp
Sean Ruffing arranged for an expedited replacement of our failed A/C unit during last week's heat wave. Chris and Alex performed the installation quickly and professionally.
Paul Lorefice
Paul Lorefice
Mechanic was very professional and courteous. Repair was made quickly.Office was very courteous too.
Shankar Iyer
Shankar Iyer
My AC was not cooling well. Prompt and efficient scheduling process and the technician was very professional and very knowledgeable. Overall great experience!!!
Seamus Dolan
Seamus Dolan
Ryan was undoubtedly the best tech I’ve had at any property. He was incredibly thorough, explained everything in detail, and answered some questions I had about upgrading my system in the future.
Ed Saultz
Ed Saultz
We are very, very pleased we chose Air Professionals to install our central air conditioning. The representative, Sean, that came out was professional and explained thoroughly the equipment and the installation process. He also kept us informed every step of the way. Our system was installed in a very timely manner by a very professional and courteous crew. They cleaned up extremely well. The price was very competitive as well. All in all an excellent experience and we highly recommend Air Professionals!
Kamal Singh
Kamal Singh
Being a first time home owner can be stressful, and finding a trusted professional to service my HVAC was tedious. I came across Air Professionals through a referral, I’m glad to say that all of my needs were handled within one phone call. They sent out 2 very skilled technicians within 24 hours to complete the maintenance service. I am quite impressed at how quickly the service was completed. I’ll always have Air Professionals on speed dial!
Natalie Sims
Natalie Sims
Everyone I met or spoke to went out of their way to be helpful as well as extremly courteous and a pleasure to deal with. I am very happy with my Carrier mini split air conditioner.
Fern DiMeglio
Fern DiMeglio
My first experience with Air Professionals began with Nick, whom scheduled the service visit and numerous calls. Eric was the first service person to diagnose the problem. Corinne then emailed me with updates. Greg was here today to install the new parts. The entire experience; from start to finish, was a pleasant experience with competence all of the time. Thanks so much
Jack N
Jack N
Outstanding excellent annual service from Greg. Patiently answered all my questions and explained all he did
Finola Lynch
Finola Lynch
Very pleased with the care that was taken in A/C maintenance...thank you Air Professionals.
Sue Chirichello
Sue Chirichello
Came right away even though I was a new customer during a heat wave . Service was excellent and professional.
Ron Tonge
Ron Tonge
I am in complete agreement with the other people who have posted 5 star reviews of Air Professionals. I could not be more pleased with the support and service from this company. Going into a seasonal service call, I knew that one of the compressors was not cooling properly. The seasonal service call tech confirmed that there was an issue. Air Professionals proactively reached out to me schedule a more detailed review by a senior tech. That tech confirmed my thoughts that while it might have been possible to get the 16 year old system to limp along another year, it would not be advisable for many reasons. I contacted Tiffany in the office and ask her to schedule a call with a sales project manager to discuss a new AC system. Knowing that we had upcoming house guests, she was able to schedule that call for the same day, a Friday. Sean professionally explained my options and, once I decided, he was able to get an installation scheduled for the following Monday.In an age where we all see less than stellar customer service, it is rare to see a business like Air Professionals where great customer service seems to permeate the entire business. Every single person with whom we interacted was friendly and professional in dealing with us. The responsiveness was tremendous. The explanations as to what was needed (including requesting that I trim back a couple of bushes to improve access) was thorough and complete. The workmanship was first class. The follow-up was outstanding. We highly recommend Air Professionals.
Dan Ton
Dan Ton
Davis came and serviced my two Carrier HVAC units today. He was here when he said he would be, serviced both units, and went over the results with me. In my opinion, he did a great job. He found a part that was operating, but not operating correctly. He ordered a new part, under warrantee, it will be installed next week. He was here for about 2 hours checking the units out. Nice, polite, professional guy. He is a credit to Air Professionals.10/18/2019 Drew came and serviced my two Carrier units, and as usual, he was as courteous and professional as they come. The units checked out ok, he did fix and issue I was having and all is well. Air Professionals are what the name implies. Professional. Thanks for a great job, again.10/16/2020 Kemp serviced my units and did an excellent job as usual.Our units check out ok and I believe that is because I have them looked at twice a year by Air Professionals. I've never had an issue with them or their technicians.6/17/2024 Nick did the maintenance on our two systems. Did a excellent job. Very nice and pleasant professional. Was here on time, did his job and an hour later he was done.
Terry Nusser
Terry Nusser
Use Air Professionals for heating and a/c. Very good service and knowledge of my equipment. This time the tech determined my humidifier had been turned off and not working. Good find.
Gerald Griffin
Gerald Griffin
Was in need of immediate assistance with my AC. The technician (Antonio) arrived early and got to work with determining the problem. Sadly the unit (28 years old) was not worth repairing as the compressor was shot. An sales engineer was called and arrived within minutes of request. He did an evaluation of my needs and priced out a new unit within an hour. A new system will be installed shortly.Please note that this all occurred on one of the hottest days of the year. The prompt, professional service was a breath of fresh air as compared to the runarounds I received from any of their competitors.If you are looking for old school service and quick response times to your needs, call Air Professionals.Update; August 9, 2023Had a nasty odor (fishy) coming from the vents of my newly installed AC/Heat Pump unit. Called with my concerns and a tech visit was immediately scheduled. Helmi Feizi arrived to investigate the incident. The problem originally occurred when we shut the unit down so windows could be opened on a cool day. When the unit was turned back on, the smell happened. I thought it might be a condensation line clog. Helmi spent quite some time checking everything out and we couldn’t repeat the problem. Nothing was discovered that may have been the cause. But Air Professionals took my concern seriously and had a service ticket on their schedule promptly.I wonder just how many cumulative years exist if all of the years of service were added up of the people in the field. These people really know their stuff. Like I said before. It’s the people that make a company great. Air Professionals is great.Jerry Griffin
Philip Valese
Philip Valese
Hilmi is professional and knowledgeable. He provides clear explanations of the work performed in addition to any testing or troubleshooting.
Bobbie Schneider
Bobbie Schneider
Anthony came within the stated timeframe, was professional, reviewed what he had done and what I should plan for the fall. Asked if I had any questions before he left. "A" plus for the entire service call.
Rusty Johnson
Rusty Johnson
Greg L of Air Professionals diagnosed the problem with my AC unit and repaired on the spot. Very professional. I will use Air Professionals in the future to maintain my Heating and Cooling system.
Teri Malone
Teri Malone
Collin was very thorough! And I barely knew he was here!
Robert Natuk
Robert Natuk
Technicians are knowledgeable, friendly, and reliable. They keep you informed as to when they will arrive, and let you know of issues they may find. We have used Air Professionals for almost 2 decades and are very pleased with their service.
Herb Bohler
Herb Bohler
Greg was on time, thorough, and professional (as all technicians have been). From the friendly voice on the phone to excellent service, AirPro will always get my heating and cooling business.
singinjohnny
singinjohnny
Greg, our service representative is always considerate and great to work with. He did a fine job, as he always does, in maintaining our ductless HVAC system.
Pamela Spain
Pamela Spain
I cannot say enough good things about this company. My AC broke this past Friday ~ Memorial Day Weekend! AIR sent Helmi within a few hours to look at the system to see if it could be fixed. It could not (it was over 20 years old) and within a few hours Sean came to discuss our options and designed a system that would be best for us. He was here for 3 hours going over all the details. He could not have been nicer and was patient and explained all. We got the paperwork done that night and as of this morning we are good to go to have the AC replaced in our home. As everyone knows, having your AC break at the start of the summer is not fun ~ but Sean was awesome and made the experience as good as it could be! I highly recommend Sean and this company!!
Scott x
Scott x
The most amazing people -Tiffany & Seanwent way out of their way to spend time to make me smarter - with nothing in it for themjust to do the right thingTrust them above all else
sunday bradlee
sunday bradlee
Hilmi is polite, professional and knowledgable. I have found this company always provides excellent service.
Mark Keller
Mark Keller
Nicholas was just AWESOME !!!! Very knowledgeable and answered every question I had (and I had a LOT). Great experience with Air Professionals and will always be using them for my HVAC needs.
Jason Ganovsky
Jason Ganovsky
So grateful for Sean and the crew at Air Professionals! It's invaluable these days to find a source of honest, impartial advice. If you have a chance to work with them, take it!
Daniel Ang
Daniel Ang
HIlmi is very patient and detail oriented. Thanks.
Lawrence Schwartz
Lawrence Schwartz
We couldn't be more pleased with the entire process of ordering through installing our replacement Carrier a/c system. From the owner to the project manager to the installation crew and office staff - all provided courteous, knowledgeable, and professional service while taking the time to answer many questions. Fairly priced, highly recommended!
Melissa Davis
Melissa Davis
Greg was fantastic. He went above and beyond and was a great communicator.
Margaret Dailey
Margaret Dailey
Anthony Dileo arrived on time and was quite professional. He did the maintenance on my A/C in a timely manner and asked if I had questions or concerns. He was very polite.
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Robert Valane
Robert Valane
Greg LeRose and Sean Ruffing did a great job trouble shooting our furnace. They accomodated our schedule, and both worked on it professionally to a satisfactory conclusion.
John R. Zullo
John R. Zullo
Really know their products and offer options for consumer ( best, better, top of the line, and why).
Steve C
Steve C
Our attic furnace and A/C began to fail during the July heat wave. The replacement was prompt, smooth, and professionally handled from the estimate to completion. I highly recommend this very customer oriented company. One of the best service experiences I’ve had!
Richard MCQuade
Richard MCQuade
Fantastic service and very professional! Left me with a cool house!
Deborah Labbadia
Deborah Labbadia
I had a frozen unit and they came quickly and gave me the correct diagnosis. We were investigating a heat pump and Sean was awesome! He gave us such good information and explained the process. He spent a good hour looking at the system and writing a very detailed quote. Thank you so much guys! We will definitely be back!
Ron Reed
Ron Reed
Very good customer service. Phone calls always answered andrepairman showed up on time and was very helpful. Would not hesitate to recommend to anyone. Professionally done. Very satisfied.
Christopher Trend
Christopher Trend
Just had A/C repaired by Antonio C. Who did an excellent job, worked quickly and efficiently, was very knowledgeable and professional, and got the system working. He took time to explain everything clearly and inspected the whole system and made very reasonable recommendations, without pushing any unnecessary sales or service. Highly recommend him!
K Fields
K Fields
Extremely timely and professional. Explained everything he was doing and the associated cost. Couldn’t be happier with the service.
John Kalinowski
John Kalinowski
Greg came out after regular hours Friday to diagnose and then repair our AC compressor. Luckily it was a simple repair and the part was on the truck. He has a pleasant demeanor and worked efficiently and quickly to get us up and running again. We always have a good experience with Air Profesionals and have been a customer of theirs for years. Highly recommend.
Lauren Wright
Lauren Wright
Greg was very helpful with his service ! He took the time to explain things to me as well. I appreciate the prompt service that I received. Given the heat wave that we are experiencing I am most appreciative !
valerie mendelson
valerie mendelson
Pricey but worth it , Greg is a very professional guy and knows his job
Richard Henry
Richard Henry
Air Professionals installed my central AC system 13 years ago and they do my annual maintenance. They return phone calls, they are prompt, they are experts and very professional.... in short, they do a great job and I would highly recommend them for any AC/heating/HVAC needs!
Antonius Bittmann
Antonius Bittmann
Great service at a reasonable price.
Jack Sharp
Jack Sharp
Sean Ruffing arranged for an expedited replacement of our failed A/C unit during last week's heat wave. Chris and Alex performed the installation quickly and professionally.
Paul Lorefice
Paul Lorefice
Mechanic was very professional and courteous. Repair was made quickly.Office was very courteous too.
Shankar Iyer
Shankar Iyer
My AC was not cooling well. Prompt and efficient scheduling process and the technician was very professional and very knowledgeable. Overall great experience!!!
Seamus Dolan
Seamus Dolan
Ryan was undoubtedly the best tech I’ve had at any property. He was incredibly thorough, explained everything in detail, and answered some questions I had about upgrading my system in the future.
Ed Saultz
Ed Saultz
We are very, very pleased we chose Air Professionals to install our central air conditioning. The representative, Sean, that came out was professional and explained thoroughly the equipment and the installation process. He also kept us informed every step of the way. Our system was installed in a very timely manner by a very professional and courteous crew. They cleaned up extremely well. The price was very competitive as well. All in all an excellent experience and we highly recommend Air Professionals!
Kamal Singh
Kamal Singh
Being a first time home owner can be stressful, and finding a trusted professional to service my HVAC was tedious. I came across Air Professionals through a referral, I’m glad to say that all of my needs were handled within one phone call. They sent out 2 very skilled technicians within 24 hours to complete the maintenance service. I am quite impressed at how quickly the service was completed. I’ll always have Air Professionals on speed dial!
Natalie Sims
Natalie Sims
Everyone I met or spoke to went out of their way to be helpful as well as extremly courteous and a pleasure to deal with. I am very happy with my Carrier mini split air conditioner.
Fern DiMeglio
Fern DiMeglio
My first experience with Air Professionals began with Nick, whom scheduled the service visit and numerous calls. Eric was the first service person to diagnose the problem. Corinne then emailed me with updates. Greg was here today to install the new parts. The entire experience; from start to finish, was a pleasant experience with competence all of the time. Thanks so much
Jack N
Jack N
Outstanding excellent annual service from Greg. Patiently answered all my questions and explained all he did
Finola Lynch
Finola Lynch
Very pleased with the care that was taken in A/C maintenance...thank you Air Professionals.
Sue Chirichello
Sue Chirichello
Came right away even though I was a new customer during a heat wave . Service was excellent and professional.
Ron Tonge
Ron Tonge
I am in complete agreement with the other people who have posted 5 star reviews of Air Professionals. I could not be more pleased with the support and service from this company. Going into a seasonal service call, I knew that one of the compressors was not cooling properly. The seasonal service call tech confirmed that there was an issue. Air Professionals proactively reached out to me schedule a more detailed review by a senior tech. That tech confirmed my thoughts that while it might have been possible to get the 16 year old system to limp along another year, it would not be advisable for many reasons. I contacted Tiffany in the office and ask her to schedule a call with a sales project manager to discuss a new AC system. Knowing that we had upcoming house guests, she was able to schedule that call for the same day, a Friday. Sean professionally explained my options and, once I decided, he was able to get an installation scheduled for the following Monday.In an age where we all see less than stellar customer service, it is rare to see a business like Air Professionals where great customer service seems to permeate the entire business. Every single person with whom we interacted was friendly and professional in dealing with us. The responsiveness was tremendous. The explanations as to what was needed (including requesting that I trim back a couple of bushes to improve access) was thorough and complete. The workmanship was first class. The follow-up was outstanding. We highly recommend Air Professionals.
Dan Ton
Dan Ton
Davis came and serviced my two Carrier HVAC units today. He was here when he said he would be, serviced both units, and went over the results with me. In my opinion, he did a great job. He found a part that was operating, but not operating correctly. He ordered a new part, under warrantee, it will be installed next week. He was here for about 2 hours checking the units out. Nice, polite, professional guy. He is a credit to Air Professionals.10/18/2019 Drew came and serviced my two Carrier units, and as usual, he was as courteous and professional as they come. The units checked out ok, he did fix and issue I was having and all is well. Air Professionals are what the name implies. Professional. Thanks for a great job, again.10/16/2020 Kemp serviced my units and did an excellent job as usual.Our units check out ok and I believe that is because I have them looked at twice a year by Air Professionals. I've never had an issue with them or their technicians.6/17/2024 Nick did the maintenance on our two systems. Did a excellent job. Very nice and pleasant professional. Was here on time, did his job and an hour later he was done.
Terry Nusser
Terry Nusser
Use Air Professionals for heating and a/c. Very good service and knowledge of my equipment. This time the tech determined my humidifier had been turned off and not working. Good find.
Gerald Griffin
Gerald Griffin
Was in need of immediate assistance with my AC. The technician (Antonio) arrived early and got to work with determining the problem. Sadly the unit (28 years old) was not worth repairing as the compressor was shot. An sales engineer was called and arrived within minutes of request. He did an evaluation of my needs and priced out a new unit within an hour. A new system will be installed shortly.Please note that this all occurred on one of the hottest days of the year. The prompt, professional service was a breath of fresh air as compared to the runarounds I received from any of their competitors.If you are looking for old school service and quick response times to your needs, call Air Professionals.Update; August 9, 2023Had a nasty odor (fishy) coming from the vents of my newly installed AC/Heat Pump unit. Called with my concerns and a tech visit was immediately scheduled. Helmi Feizi arrived to investigate the incident. The problem originally occurred when we shut the unit down so windows could be opened on a cool day. When the unit was turned back on, the smell happened. I thought it might be a condensation line clog. Helmi spent quite some time checking everything out and we couldn’t repeat the problem. Nothing was discovered that may have been the cause. But Air Professionals took my concern seriously and had a service ticket on their schedule promptly.I wonder just how many cumulative years exist if all of the years of service were added up of the people in the field. These people really know their stuff. Like I said before. It’s the people that make a company great. Air Professionals is great.Jerry Griffin
Philip Valese
Philip Valese
Hilmi is professional and knowledgeable. He provides clear explanations of the work performed in addition to any testing or troubleshooting.
Bobbie Schneider
Bobbie Schneider
Anthony came within the stated timeframe, was professional, reviewed what he had done and what I should plan for the fall. Asked if I had any questions before he left. "A" plus for the entire service call.
Rusty Johnson
Rusty Johnson
Greg L of Air Professionals diagnosed the problem with my AC unit and repaired on the spot. Very professional. I will use Air Professionals in the future to maintain my Heating and Cooling system.
Teri Malone
Teri Malone
Collin was very thorough! And I barely knew he was here!
Robert Natuk
Robert Natuk
Technicians are knowledgeable, friendly, and reliable. They keep you informed as to when they will arrive, and let you know of issues they may find. We have used Air Professionals for almost 2 decades and are very pleased with their service.
Herb Bohler
Herb Bohler
Greg was on time, thorough, and professional (as all technicians have been). From the friendly voice on the phone to excellent service, AirPro will always get my heating and cooling business.
singinjohnny
singinjohnny
Greg, our service representative is always considerate and great to work with. He did a fine job, as he always does, in maintaining our ductless HVAC system.
Pamela Spain
Pamela Spain
I cannot say enough good things about this company. My AC broke this past Friday ~ Memorial Day Weekend! AIR sent Helmi within a few hours to look at the system to see if it could be fixed. It could not (it was over 20 years old) and within a few hours Sean came to discuss our options and designed a system that would be best for us. He was here for 3 hours going over all the details. He could not have been nicer and was patient and explained all. We got the paperwork done that night and as of this morning we are good to go to have the AC replaced in our home. As everyone knows, having your AC break at the start of the summer is not fun ~ but Sean was awesome and made the experience as good as it could be! I highly recommend Sean and this company!!
Scott x
Scott x
The most amazing people -Tiffany & Seanwent way out of their way to spend time to make me smarter - with nothing in it for themjust to do the right thingTrust them above all else
sunday bradlee
sunday bradlee
Hilmi is polite, professional and knowledgable. I have found this company always provides excellent service.
Mark Keller
Mark Keller
Nicholas was just AWESOME !!!! Very knowledgeable and answered every question I had (and I had a LOT). Great experience with Air Professionals and will always be using them for my HVAC needs.
Jason Ganovsky
Jason Ganovsky
So grateful for Sean and the crew at Air Professionals! It's invaluable these days to find a source of honest, impartial advice. If you have a chance to work with them, take it!
Daniel Ang
Daniel Ang
HIlmi is very patient and detail oriented. Thanks.
Lawrence Schwartz
Lawrence Schwartz
We couldn't be more pleased with the entire process of ordering through installing our replacement Carrier a/c system. From the owner to the project manager to the installation crew and office staff - all provided courteous, knowledgeable, and professional service while taking the time to answer many questions. Fairly priced, highly recommended!
Melissa Davis
Melissa Davis
Greg was fantastic. He went above and beyond and was a great communicator.
Margaret Dailey
Margaret Dailey
Anthony Dileo arrived on time and was quite professional. He did the maintenance on my A/C in a timely manner and asked if I had questions or concerns. He was very polite.
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